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All reviews private pool mary jane hideaway pool villa our honeymoon outdoor bathroom supreme deluxe teak wood koh phangan small village main restaurant main pool nearby village sea view neighbouring beach traditional thai style speedboat transfer thong nai pan beach
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Reviewed 5 April 2018 via mobile

The resort is amazing. The pool, the great service, the beach, the meal. Cleanliness and the wonderful view to the see is spectacular. Everyday is always different with the entertainments and music. The breakfast in the morning is delicious. I really enjoyed my estancy in the resort. I will sure come again.

Date of stay: April 2018
Trip type: Travelled as a couple
Thank Ginaly R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanjaSPN, General Manager at Santhiya Koh Phangan Resort & Spa, responded to this reviewResponded 1 May 2018

Dear Khun Ginaly R,

Sawasdee krab……Greetings from Santhiya Koh Phangan Resort & Spa - Traditional Thai style luxury beach resort on Tropical Island!

Thank you for your great review, sensational to read all the services and amenities rated “Wonderful”. It is great to read you enjoyed the variety of breakfast with many different dishes everyday while listening 2 Thai musicians play most relaxing Thai music instruments.

Most delightful is to know that you will come back to visit us again. We all are awaiting!

With warmest regards,

Panja Nakapong
General Manager
Santhiya Koh Phangan Resort & Spa



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

With high expectations, the Santhiya didn't quite deliver. We've stayed in similar grade resorts in Thailand and Malaysia, and the Santhiya doesn't compare. The amenities in the main hotel area are generally good (loved the swimming pool), but elsewhere it was lacking.
We had a standard room, and as soon as we pitched up there, it all looked a bit unloved. The room itself was OK, but our biggest gripe was how underwhelming the balcony was. Fabulous views over the neighbouring beaches, but the only furniture on the balcony was a couple of hard seats and a table. Not a place where you could lie out and relax.
Apart from that, the resort felt a bit like a Thai theme park, a kitsch pastiche of The King and I. It's all a bit overdone, from the Thai musicians at breakfast to the armies of people doing jobs like clearing leaves from the paths - a bit odd considering that the natural setting is supposed to be one of the hotel's assets. God forbid you might accidentally tread on a leaf. And what exactly is the point of 'turndown service' at 6.00? Absolutely not needed.
As others have remarked, it's an easy walk around the local beach and to the local village, giving you excellent eating and drinking options, much better value than the hotel. Taking the crucial beer index as a marker, while the hotel's beach cafe sells a 330 ml bottle of Chang for 150Bht, local beach cafes sell a bigger 500 ml bottle for the much cheaper price of 100Bht.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank kingstonpaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanjaSPN, General Manager at Santhiya Koh Phangan Resort & Spa, responded to this reviewResponded 1 May 2018

Dear Khun kingstonpaul ,

Thank you for taking the time to leave a review of your stay with us on TripAdvisor.

We are glad to read that you found our amenities in the main area are good, and your love our giant swimming pool on the beach.

It is regretful to read that we were not met and exceeded your high expectation. With regard to balcony of our Deluxe Seaviw Room, we wish to explain that due to limited space, we rather provide dining table on the balcony instead of day-bed. Please be informed that for those who love sunbathing on the balcony we would suggest our Supreme Deluxe Building where we provide day-bed for sunbathing on the balcony.

With regard to the resort ground, we are sorry to say that we do not understand your comments clearly. We can only say we, especially, our Environmental Team always keep improving our eco-friendly concept and keep training our teams to make it sustainable.

As for turn-down service, our House Keeping Team has taken your comment for improving. May we share with TripAdvisor fellows that for the guests’ convenient and satisfaction, our turn-down service is available from 18.00 to 21.00 hrs. If the guests do not wish to have an earlier turn-down service, just simply put “Do Not Disturb” sign, and turn it to “Make Up Room” when turn-down service is required.

Once again thank you for your valuable feedback, it is most appreciated. I do hope to be able to welcome you back to Santhiya Koh Phangan in the future. Please do contact me directly for any future enquiries, it would be my pleasure to personally take care of your reservation.

Respectfully yours,


Panja Nakapong
General Manager
Santhiya Koh Phangan Resort & Spa



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Reviewed 3 April 2018 via mobile

Stayed here for four days, we were upgraded to a superior deluxe pool
And sea view room it was a spectacular room and can not find fault at all, the local town is a good fifteen minute beach walk but very pleasant ! The menu in hotel restaurant a little
Limited but all top
Quality food.
The staff were the best I’ve ever encountered they cannot do enough for you and the complimentary bus that ferries you around the resort is very much needed as it’s quite steep but this creates amazing views.

Date of stay: March 2018
Trip type: Travelled as a couple
Thank LCPCtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanjaSPN, General Manager at Santhiya Koh Phangan Resort & Spa, responded to this reviewResponded 1 May 2018

Dear Khun steve c,

Sawasdee krab……Greetings from Santhiya Koh Phangan Resort & Spa - Traditional Thai style luxury beach resort on Tropical Island!

We trust you have had arrived back home safely. Thank you so much for being here with us on your holiday, and for your kind thoughts to post a great review about our resort on TripAdvisor.

We are glad to hear that you found our Supreme Deluxe Room#724 is spectacular. Thus, we are most delighted to know from the details written in your review that services of our teams met and exceeded your holiday expectation.
Certainly, we hope you will be back to visit us again.

Warm regards,

Panja Nakapong
General Manager
Santhiya Koh Phangan Resort & Spa

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Reviewed 2 April 2018 via mobile

After visiting various locations and 5star resorts throughout Thailand, we can honestly say this has knocked out socks off! The food is varied, prepared with skill and perfection. The accommodation is beautiful encapsulating Thai essence and aesthetics in such a welcoming way. Mostly the customer service here makes the stay sincerely relaxing. There is nothing they have not thought to place here for your comfort and the list is too long to detail here. I think we will endeavour to return for sure. Thank you Santhyia x

Date of stay: April 2018
Trip type: Travelled with family
Thank ellsbells8274
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanjaSPN, General Manager at Santhiya Koh Phangan Resort & Spa, responded to this reviewResponded 1 May 2018

Dear Khun ellsbells8274,

Sawasdee krab……Greetings from Santhiya Koh Phangan Resort & Spa Team

Once again, please accept our sincerest thanks for choosing our resort as your holiday destination, and for taking time during your holiday to write the above fantastic review for us on TripAdvisor. We all really appreciate it .

Your feedback means a lot to us as we continuously strive for the high standards of Thai hospitality that we are known for. We also wish to thank you very much for recognizing our Guest Officer Team who always complied your requested. Your commendation has been passed on to team.

Most important for us is to know that you will come back to visit us again. Hopefully, you can make it soo.

Warm regards,

Panja Nakapong
General Manager
Santhiya Koh Phangan Resort & Spa



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Reviewed 2 April 2018

The rooms are located on top of the mountain, nothing is near by, even in the hotel area itself. They promised that the hotel is 10 minutes far from the village, but its around 40 mins (including a "Hidden" passage on the beach for shortcuts, that also involve rock climbing.
Their description is very unreliable and not close to the real life experience. The service was terrible. Definitely not recommended.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank danielle522018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanjaSPN, General Manager at Santhiya Koh Phangan Resort & Spa, responded to this reviewResponded 1 May 2018

Dear Khun danielle522018,

Thank you for taking the time to leave a review of your stay with us at our resort TripAdvisor.

It is regretful to read that you had a disappointing experience about the location of the resort. We wish to say that we mentioned clearly in our website that we are traditional Thai style resort stretched over 18 acres of glorious tropical landscape. The room#411 we assigned for your family which little baby is less than 5 minutes walk to our lobby and restaurant. We also provide shuttle car services through out the resort.

We must confirm that the charming Thong Nai Pan Noi local village is about 10 minutes walk from the resort. It also takes less than 10 minutes drive. We have no idea how you said it’s 40 minutes. You might got lost or maybe because you travelled with a small baby.

Respectfully yours,

Panja Nakapong
General Manager
Santhiya Koh Phangan Resort and Spa




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