- Beautiful Property
- Air Conditioning
- Owner (Lisa)
- Property Manager (Lee)
- Lack of WiFi, Weak connection in only room with wifi capability
- Strange bedroom configuration
The property offers stunning views of the bay. The pool and surrounding cabanas are wonderful. The Mermaid Villa is situated in a secluded part of the island, so it is a very peaceful location for a quiet get away. The air conditioning is very effective and helpful. It would be better if there was some air conditioning in the living room, but at least the bedrooms are cool and comfortable.
Also, I cannot say enough good things about the property owner, Lisa. She is very helpful and responsive to prospective guests. Her responsiveness makes her very easy to deal with when planning your trip.
Unfortunately, Lisa's helpfulness is overshadowed by her miserable manager, Lee, who is about as unhelpful as a burnt out light bulb. He is impolite, impatient, and a first-class jerk. He will make himself available to give you a ride . . . for 150 Baht per trip, per person. His communication skills are lacking. He will offer you some service (i.e., a massage), and if you cancel five minutes later, it will still cost you. He will demand payment for a boat transfer to Koh Samui later on, but will not give you notice of when he wants the payment. He will charge 500 baht for a "damaged" wash cloth, which is not really damaged (only needs to be washed), because he claims that the 500 baht is to cover the new wash cloth as well as his boat rides to and from Koh Samui. Lee blackmailed our group while we were there and seemed to do just about everything he could to put a damper on our trip. It is a shame because the house is wonderful, as is the owner, Lisa.
Supposedly the house has wifi, but it only has a very weak, spotty signal in the living room. The internet goes in and out and is not reliable.
One of the bedrooms is only accessible through two of the other bedrooms. It is bizarre, but the bedrooms are still comfortable.
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Mermaid Villa is a very good design with a really nice view and pool villa.
The owner, manager LEE is a kind gentleman.
Our parties were really love this villa coz there is a very nice infinity pool.
Somethings that need to improve is about the toilet light for the twin bed room.
The light will automatically on once it sense the heat. But it will automatically off after around five mins. Also about the water supply for the twin room, it is very very slow.
Hopefully those 2 problems can be improved soon.
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