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Robin W

Oh dear, why did I choose this place?

3.0 of 5 bubblesReviewed 30 Jan 2017via mobile
Air con broken & rather than moving us into a new room waited for 2 hrs to see if it could be fixed, it couldn't & were finally moved. Woke up at midnight, 100's of ants in the bed, moved rooms again.
Date of stay: January 2017
Trip type: Travelled with family
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10 - 15 of 57 reviews
Reviewed 29 January 2017

The first thing to note is that hotel's location is utterly remote. Why anyone without their own car or business in the area would want to spend the night here is something even nuclear scientists are likely to have trouble figuring out.

The Superior Room we were allotted was generously spacious and boasted a balcony overlooking the parking lot and fields beyond. The decor was more of an afterthought, with the room looking like a blinged up college dorm.

Housekeeping at the Cavalli Casa was irreproachable, as even the closet drawers were dustless - a major coup for a provincial hotel of this calibre.

The bathroom was ensuite, large, and poorly designed. The lack of any partition of the shower area beyond a flimsy shower curtain was a persistent cause of annoyance.

The surrounding environs can only be described as rustic and can be trusted to ensure a full night's undisturbed sleep. Breakfast was uninspiring but edible. For hunger pangs after 10am, the hotel reception is well stocked with soft drinks and snacks, while across the street there is a small shack pretending to be a grocer's.

Date of stay: December 2016
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank phetsarath
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 January 2017 via mobile


You can't expect to have a good, not even a sufficiently fair stance if you just can't communicate your needs to the staff due to their completely lack of English knowledge. They can basically welcome you and tell you where the restaurant is. On the morning of our arrival (via tuktuk after minivan from BKK), it was a challenge to get the historical center of Ayutthaya, as the hotel is located in the middle of a countryside at the city outskirts, 15 min. away by scooter (a scooter that you have to find yourself somehow). All our efforts to communicate with the staff in order to get our way to the city were meaningless. After a long and painful discussion with the local receptionists, the manager (this one did speak some English) told us to catch a bus that was stopping by the hotel cross with the main road: surprise! There was no bus at all, only the two of us dying under a nuclear sun, wondering what to do. Hopefully a merciful couple picked us up in a van and got us to the train station, in front of which there can be found various places to rent a scooter (the smartest way for sightseeing).
The rooms are nevertheless clean, wide and well maintained, and Wi-Fi connection was fine everywhere. Breakfast offered a mediocre selection of poorly cooked Thai dishes, some fruit, garbage wite bread and juices you could clean the windows with.
All in all it was not really bad considering the price, but not worth to get the rating it has by many past visitors.

Date of stay: January 2017
2  Thank A P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 September 2016

Stayed here for 2 nights. First look and impression for me, the hotel is quite new with beautiful landscape but a bit far from the city and no restaurants or convenient stores nearby. The first room I checked into was Room# 315. The drainage in the shower cubicle didn't work properly and the water did not drain even after an hour after use. There were ants, insects and flies in the room, The night receptionist said he would change the room for us and asked the mechanic to deal with the problem in the morning. My room was changed to 314 next door. The air conditioner was noisy and the shower drainage, though a bit better, still has the same problem. The beds are not comfortable and when we asked for extra pillow, the night receptionist first refused. He only agreed to extra pillow when we pushed hard. I think the staff has been trained but afraid of losing their jobs if they did what the customers asked unless the manager has approved. So, all the problems and issues depend on a single manager's green light. With the manager's uncompromising attitude, the property is waiting to go down the drainage. The complaints have not been tackled as the staff thinks that the guests only stay for 1-2 nights. They don't care about repeated customers.

In conclusion, this property can do much better with a right attitude. The property has potential with some improvement and service mind.

Date of stay: September 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
2  Thank Bingbongo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 July 2016 via mobile

Nice, clean, modern hotel, nice staff but next to swamp meaning lots of mosquitos, a little overpriced in my opinion, only one complaint, restaurant for Cavalli Resort based at the hotel at the front where the receptionist was most rude and even made hand gestures to me to her colleagues after I questioned the 30 % charge for room service as like most places you already pay VAT and a service charge, a hotel of this standard should provide room service, mentioned this to staff at Cavalli and he chuckled so gave up,
Good for a one night stop only

Date of stay: July 2016
Trip type: Travelled with family
Thank EminA295
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 July 2016

It's a bit far from the city itself but it's 10 minutes walk to the Historical Park. The park is a great reproduction of famous places / old architecture in Ayuttaya good family activity. This resort is a clean, quite new and comfy 3 star resort. The rooms and bathrooms is clean and each room has a private balcony. They have choices of bathtubs and showers only a few dollars difference. Hot water, mini bar, free wifi. No Pool here just a place to sleep over and travel the next day. They have a sister property which is much cheaper in front of the soi. The breakfast isn't impressive but it's decent for their pricing per night which is around 1500 baht depending on season.

They have 2 meeting rooms one big enough for around 60ish classroom and one for over 100 classroom. Decent projector, screen, sound system and ambience but the staff are slow you must be on your toes. Service is great as long as you tell them what you want and push them, they are not properly trained but they have good attitude. Good pricing for meeting room package and you can use their lawn for activities if you want for free.

Date of stay: July 2016
Thank laurayinmay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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