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Bingbongo
Bangkok, Thailand

Can be better with service-minded attitude

2.0 of 5 bubblesReviewed 12 Sept 2016
Stayed here for 2 nights. First look and impression for me, the hotel is quite new with beautiful landscape but a bit far from the city and no restaurants or convenient stores nearby. The first room I checked into was Room# 315. The drainage in the shower cubicle didn't work properly and the water did not drain even after an hour after use. There were ants, insects and flies in the room, The night receptionist said he would change the room for us and asked the mechanic to deal with the problem in the morning. My room was changed to 314 next door. The air conditioner was noisy and the shower drainage, though a bit better, still has the same problem. The beds are not comfortable and when we asked for extra pillow, the night receptionist first refused. He only agreed to extra pillow when we pushed hard. I think the staff has been trained but afraid of losing their jobs if they did what the customers asked unless the manager has approved. So, all the problems and issues depend on a single manager's green light. With the manager's uncompromising attitude, the property is waiting to go down the drainage. The complaints have not been tackled as the staff thinks that the guests only stay for 1-2 nights. They don't care about repeated customers.

In conclusion, this property can do much better with a right attitude. The property has potential with some improvement and service mind.
Date of stay: September 2016
Trip type: Travelled on business
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
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13 - 18 of 57 reviews
Reviewed 28 July 2016 via mobile

Nice, clean, modern hotel, nice staff but next to swamp meaning lots of mosquitos, a little overpriced in my opinion, only one complaint, restaurant for Cavalli Resort based at the hotel at the front where the receptionist was most rude and even made hand gestures to me to her colleagues after I questioned the 30 % charge for room service as like most places you already pay VAT and a service charge, a hotel of this standard should provide room service, mentioned this to staff at Cavalli and he chuckled so gave up,
Good for a one night stop only

Date of stay: July 2016
Trip type: Travelled with family
Thank EminA295
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 July 2016

It's a bit far from the city itself but it's 10 minutes walk to the Historical Park. The park is a great reproduction of famous places / old architecture in Ayuttaya good family activity. This resort is a clean, quite new and comfy 3 star resort. The rooms and bathrooms is clean and each room has a private balcony. They have choices of bathtubs and showers only a few dollars difference. Hot water, mini bar, free wifi. No Pool here just a place to sleep over and travel the next day. They have a sister property which is much cheaper in front of the soi. The breakfast isn't impressive but it's decent for their pricing per night which is around 1500 baht depending on season.

They have 2 meeting rooms one big enough for around 60ish classroom and one for over 100 classroom. Decent projector, screen, sound system and ambience but the staff are slow you must be on your toes. Service is great as long as you tell them what you want and push them, they are not properly trained but they have good attitude. Good pricing for meeting room package and you can use their lawn for activities if you want for free.

Date of stay: July 2016
Thank laurayinmay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 May 2016 via mobile

Awesome. Very good environment, good staff, and very clean, 😍💕will surely visit again. Good place for people who want stressfree life or people who wants sometime off from hectic office work. Good place to relax and meditation.

Date of stay: April 2016
Trip type: Travelled with family
Thank Daisy K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 January 2016

It seems that this hotel is more a hotel for small conferences and company meeting since we were almost the only persons there not from a certain company.
The distance to Ayutthaya is too far if you don't have your own car, but the rooms are good and quite big, and they are clean. But not a hotel if you want to bicycle or walk in Ayutthaya since you need to get into town first . The view is over fields and the railway

Room tip: Choose from view over fields, or fields plus railway ;o)
Date of stay: January 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank DivingSEA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 December 2015

Ayuthaya has many historical sites but, for hotel, you may not need it to be so old. This hotel is quite new and clean and you can still fit it into a medium budget trip. The downside is the location which is a bit far from the city and other attraction. Riding rented bicycle back to hotel at night is not recommended.

Date of stay: December 2015
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Pattara S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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