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All reviews wrong place silent area mountain view room wooden cottages beautiful resort orange trees natural beauty tea garden sweet memories marriage anniversary isolated place surely visit again drawing room splendid view excellent room service awesome place to stay remote location
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Reviewed 14 September 2016 via mobile

Awesome views, spread 2 days over here. Lovely time with friends. Even the hotel food is good, the play area for children is awesome, the room services is good and responds quickly for anything. Entirely the place is good to visit with friends, as well family too.

Stayed: September 2016, travelled with friends
Thank Ahmed B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2016 via mobile

This's not a resort.Bad smell in our bathroom.Climb big slope to reach our room .Food option is limited.Means limited menu of this hotel.They're saying wi-fi facility in this hotel but wi-fi is not working.

Stayed: September 2016, travelled as a couple
3  Thank 594rashminp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2016 via mobile

After a harrowing experience to reach munnar due to a horrible car rental service, we reached close to the hotel at 10:30 pm. Google maps showed us a route fit for a jeep and we were in the middle of nowhere. Called the manager who immediately sent us a jeep ( this was less than 1km away from the hotel ) to direct us there . The moment we reached we were all extremely happy ... Not only because it looked so well but because they were so nice and hospitable . They had also on request kept some food in the room as the restaurant was closed by then.

The next two days were amazing .. excellent views, strange insects, good food and excellent behaviour. I have stayed in many hotels and resorts but this is easily among the best ... And not too expensive.

Downside is it is 25 km from the town .. which roughly translated 50 mins to an hour on hilly roads. Also although the Google maps location is correct it shows random broken off road paths to the hotel so call and fix up the route if you are driving down. Other than that I don't think you can find fault with this place.And by the way there is a separate hotel some 50 km away with similar name - Google maps does not mix it up but locals do.

Stayed: August 2016, travelled with family
Thank SRC79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SSS705, Director of Sales at Camellia & Elettaria TheTwin Resorts, responded to this reviewResponded 31 August 2016

Dear sir.. Greetings From Camellia and Elettaria The Twin Resorts...Munnar.
Thank you very much for sharing your feedback about Camellia and Elettaria The Twin Resorts on TripAdvisor. Your review is a motivation for us.. Thank you once again for giving us the opportunity to serve you, which we are hoping will repeat in the future!

High Regards
SANTHOSH ABRAHAM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2016

Hi,
I would like to appreciate the team (Mr. Dileep) in helping me get back my phone which was left in the hotel during my visit to their hotel. It was a very responsible behavior from Mr. Dileep you took all the pain in helping send phone back to me to bangalore.

I thank you for all your customer support.

Good Luck.
Siddardha

Room Tip: best views
  • Stayed: August 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank mindu90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2016 via mobile

This resort is excellent and good location.The rooms are supverb and food quality both veg and non veg are outstanding.The view is awsome from the balcony.You can see mountains,tea platation and mist passing through the balcony..I would definitely stay in this resort if i visit munnar again...

Stayed: July 2016, travelled as a couple
Thank sheelu22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SSS705, Director of Sales at Camellia & Elettaria TheTwin Resorts, responded to this reviewResponded 26 August 2016

Dear sir... Greetings From Camellia and Elettaria The Twin Resorts...

Thank you very much for choosing Camellia and Elettaria The Twin Resorts.. and taking your valuable time to share your feedback on TripAdvisor. We are delighted to learn that you enjoyed your stay with us.

High Regards
SANTHOSH ABRAHAM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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