This hotel is located in downtown, so if you compare location with other Munnar resorts, you will be disappointed.
However, this is not leisure hotel but typical business type hotel. No garden, no activity and entrance from crowded area.
Check in process was quick and smooth. All rooms are clean, well maintained and decorated. Some bathrooms needs renovation.
Restaurant staff was extremely helpful and courteous . Breakfast and dinner were served on their 1st floor restaurant. Food was very good and delicious.
On the top floor, there is famous Kerala Spa, providing good body massage in traditional way and also free consultation provided.