First encounter is taking your luggage to the first floor where the reception is. You either walk up the stairs with your heavy luggage or use a small lift fit for 2 person only at one time. We are a big tour group and have to wait for the lift for quite sometime. A big crowd waiting for the slow operating lift can be frustrating especially when one has just arrived tired. It would be good for hotel management to consider install a bigger lift for a big group of tourist to the Balkans.
Food service for breakfast was not efficient as many times when we queu, there was always food running out. Essential items like bread should be replaced as soon as quantity runs low. Management should anticipate this when you have large number of tourists eating breakfast. I just managed to have a slice of bread with jam and no coffee.
- Free Wifi
- Free Parking