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Reviewed 3 weeks ago via mobile

I have been for several days and customer service is marvelous.

Yard restaurant is excelent and I specially recommend ‘Apple, Crab & Advocado Salad’, it is just worderful.

Steak & Fries, Schrimps with saffron are also a safe bet. For breakfast, I love ‘Belgium Chocolate Omellete’. It is a thin omellete with chocolate, sole berries and cream.

One of best experiences I have had in hotels!!!

Date of stay: November 2018
Trip type: Travelled on business
Thank jrioreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elytonhotelM7424GQ, General Manager at Elyton Hotel, Autograph Collection, responded to this reviewResponded 1 week ago

Dear jrioreg,

Thank you for choosing the Elyton Hotel, Autograph Collection for your recent travels to Birmingham. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay.

The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “exactly like nothing else.”

Thank you again for taking the time to provide your feedback. We look forward to serving you again soon!

Sincerely,

Tim H.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Very nice property. If you can plan on spending time at the rooftop bar. It has a wonderful view.

Rooms are "european" in size, but very well appointed. Customized TV screen and tablet controls of room functions nice.

Only downside: we were told it would be safe to walk to a restaurant about 6 blocks away. We had to walk through a bridge that sheltered a number of homeless people. We took Uber back, since it was after dark for our return.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Ry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim H, General Manager at Elyton Hotel, Autograph Collection, responded to this reviewResponded 4 weeks ago

Dear Ry A,

Thank you for choosing the Elyton Hotel, Autograph Collection for your recent travels to Birmingham. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay.

The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “exactly like nothing else.”

Thank you again for taking the time to provide your feedback. We look forward to serving you again soon!

Sincerely,

Tim H.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We had an amazing different impression of Birmingham until our experience at moonshine bar with Lisa, Aaron, and the entire front desk. We can’t wait for our next visit! Hopefully we’ll get to experience the same exemplary service soon!

Date of stay: November 2018
Trip type: Travelled on business
Thank kdesilva18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim H, General Manager at Elyton Hotel, Autograph Collection, responded to this reviewResponded 4 weeks ago

Dear kdesilva18,

Thank you for choosing the Elyton Hotel, Autograph Collection for your recent travels to Birmingham. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay.

The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “exactly like nothing else.”

Thank you again for taking the time to provide your feedback. We look forward to serving you again soon!

Sincerely,

Tim H. General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2018 via mobile

Moonshine has amazing views of the city and Lisa made me feel truly welcome my first time in Birmingham! I encourage everyone to go have as an awesome experience as I did. You won’t regret it! I definitely will be bringing my business here very soon!

Date of stay: November 2018
Thank Fearless57005446695
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim H, General Manager at Elyton Hotel, Autograph Collection, responded to this reviewResponded 4 weeks ago

Dear Fearless57005446695,

Thank you for choosing the Elyton Hotel, Autograph Collection for your recent travels to Birmingham. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay.

The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “exactly like nothing else.”

Thank you again for taking the time to provide your feedback. We look forward to serving you again soon!

Sincerely,

Tim H. General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2018

We really enjoyed this hotel and found it to be an incredible value. The room was perfect, bed was extra comfy (better than our own) and we loved The Yard where we had dinner and breakfast. I highly recommend this hotel. Staff were all very helpful and friendly.

Date of stay: November 2018
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank Suthrngirl23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim H, General Manager at Elyton Hotel, Autograph Collection, responded to this reviewResponded 4 weeks ago

Dear Suthrngirl23,

Thank you for choosing the Elyton Hotel, Autograph Collection for your recent travels to Birmingham. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay.

The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “exactly like nothing else.”

Thank you again for taking the time to provide your feedback. We look forward to serving you again soon!

Sincerely,

Tim H. General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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