We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (152)
Filter reviews
152 results
Traveller rating
32
57
30
18
15
Traveller type
Time of year
LanguageAll languages
More languages
32
57
30
18
15
Show reviews that mention
All reviews ski holiday other hotels location was perfect swimming pool bulgarian standards reception desk apartment gondola slopes sofa
Filter
Updating list...
24 - 29 of 152 reviews
Reviewed 14 March 2016

The hotel was located a 2 minute walk from the gondola and chair lifts and has a ski school right outside it, which we used for our snowboarding lessons.
The hotel itself was great, our room was comfortable and always well cleaned. We had a large shower and the room size was fine, perhaps a little small but that didn't bother us.
Breakfast was good with a wide selection of food. The food ranged from fresh fruit to waffles to cucumber! The coffee was also not too bad!
The Italian restaurant in the hotel was delicious and the staff there were always so friendly and helpful; it was also cheaper than eating on the slopes and better quality food!
The pool and spa were good, with lockers and towels provided.The sauna was a must after a long day of boarding!
Overall would definitely stay here again, its perfect if you're out skiing/boarding all day.

  • Stayed: March 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank MichelleM2113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2016

Stayed in March 2016 in the old building with friends. The old building is the refurbished part of the hotel located in the original building interconnected with the new hotel. The access to the building is through the lobby bar, a little strange walking through the bar with your suitcases, but as everybody does it, we got used to it. The rooms are small, but in good condition and clean.
The positive:
The hotel is reasonably priced
Service was very good, the staff were friendly and very helpful
The breakfast is VERY good
The restaurant in the hotel La Cantina is simply superb! Not the main buffet style dinner place (I think called Irish pub), but the separate restaurant located next to lobby bar. See a separate review of this restaurant.
The sauna is good with dry and wet saunas, large pool and heated stone beds. Remember to carry your hotel card on which it will be stated if the sauna is included in your stay. The sauna staff consistently tried to charge us for using the sauna and we had to remind them that it is included in our stay.
The hotel is a short walk to the gondola, but not so short if you carry your skis and walking in the ski boots. If you stay in Flora, it is better to leave your ski equipment next to gondola. We used ski depot Mountain (hut 7) next to gondola lift. It is a small ski rental, but the staff is extremely helpful and the hut is located 3 m away from the entrance. You can leave your equipment there for free and your ski hire is only 15 lev a day (eur7.5 a day).
The hotel is away from the main entertainment area, so quiet location.
Large well equipped gym (but smelled of cigarets)
The towels were changed every day even though we did not ask.
There was shampoo and soap in the room (no body cream).
Really lovely lobby bar. It is not located in the lobby, but set separately. It is very cozy with large leather sofas, live fireplace and wood. It always smelled beautiful of wood and the service was always exceptional. The food was excellent and very affordable.
Negatives:
Small rooms
There were no shelves in the bathroom. No shelves at all!
At night you can hear the snow machines working on Rila slopes. Not for long though.
The gym smelled of cigarets and there were ashes on the floor. That is really bizarre as they have a lovely large well equipped gym and it is a pity the staff neglected it.
The massage treatments were too expensive, almost the same price as in the UK: 70-90 lev (€35-45) for 45 min.
No kettle and tea set in the room.
Very uncomfortable beds.
There was no hairdryer in the room, but was provided at reception upon request.

Overall, very positive experience. If you leave your ski equipment next to gondola, Flora is a good place to stay.

  • Stayed: March 2016, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank Dama0012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2016 via mobile

First team skiing, had a great week! For a beginner was a good place to start! Although went with 2 more experienced skiers and they said the snow wasn't that great! However locals and returning visitors said it was a poor season and did not reflect past seasons! Would recommend for beginners!

Stayed: February 2016, travelled with friends
1  Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2016 via mobile

We stayed at the Flora-violet apartment hotel (5th floor).
The place is huge, like a real apartment - 2 bedrooms with double beds, 1 sofa opening to a double bed. Small kitchen, 2 bathrooms + showers.
Everyone had a place, we were 2 adults and 3 children.
Located nearby the "ski action".
Interior design a bit depressing and old fashioned but the place is clean and staff hospitable. Great value for money!

Stayed: March 2016, travelled with family
Thank TaliL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2016

We booked this hotel via a Ski company. My friend had stayed in a nearby hotel and felt like a change. The rooms were clean, the food was great and the staff were lovely. My only quibble was that it was too hot...but then they turned on the air con.

  • Stayed: February 2016, travelled with friends
    • Location
    • Rooms
    • Service
Thank antheabaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews