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“Best Place in Bulgaria!”

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Victoria Family Hotel
Ranked #17 of 56 Balchik B&B and Inns
Reviewed 17 October 2017

We really enjoyed talking with the staff and learning about Bulgaria, and the region from them. They were courteous, helpful, and eager to speak English with us. This is a family owned facility that really cares about customer service, and the quality of accommodation they provide guests. We will definitely use this hotel again when we return to Bulgaria!

Internet reception was a bit patchy in the room but good in the common areas.

Room Tip: Quiet, Friendly
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  • Stayed: November 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Amitava Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 24 reviews

Reviewed 21 September 2017 via mobile

We stayed at the Victoria for two nights in late August kind of forced by circumstances, but I was very happy we did. Super friendly family run little hotel, very conveniently located close to everything, quiet, clean and extremely affordable. The free breakfast was excellent, Daniel the owner's son is a trove of information with perfect English, and Hristo the owner is a perfect host and gentleman. We will most likely stay there again.

Stayed: August 2017, travelled as a couple
1  Thank Eddie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2017

We have had a very bad experience with two of our bookings at Victoria Family Hotel, Balchik.
First of our reservations was canceled by the hotel 2 hours before check-in despite the confirmation they have made in the same day morning 3 hours before cancelation. We were traveled almost 600 km and we were close to the destination when the hotel cancelled the reservation through Booking. We have to dealing with that accommodation issue in the peak of the season when over 90% of the hotels are booked and the outside tempertures were 40 degree.
Regarding our second reservation for our relative for whom we have made it called me an hour before check-in starts to inform us that Victoria Family Hotel, Balchik refused to receive his luggage and accommodate him at their hotel despite he has a confirmed reservation.
We tried to call the hotel to ask them personally why they didn't notify us or Booking.com in advance about this cancellation and the answer of the hotel was extremely rude - they just cut down the phone connection. We tried to call them again and again and every time they have heard the voice they are cutting down the connection immediately.
We do not recommend Victoria Family Hotel, Balchik!
Stay away from that hotel or you risk to stay on a street without a room for your vacantion!

  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
6  Thank RozalinaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile

This was my worst experience as a client.
We have reached the property 11 in the morning and went to ask where we can park our car. The description said that they have private parking. We were told that there are no spaces available at that time since the previous clients haven't checked out yet. We gave our ID cards and left for a walk arround until 14 hrs when the check in time was. When we have returned the receptionist told us that our room was sold because they didnt believe that we will return. Our missfortune was the fact that in the same time with us some friends of the owner showed up with out a reservation and the lady owner just decided to give them our room. So with a "sorry" from the receptionist we were left without a room in the middle of the hot day after traveling more than 500km.
I would definetely not reccomend this hotel.

Stayed: August 2017, travelled with friends
6  Thank Cristopher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2017

Ideal location, very close to the beach and all facilities. Very friendly staff who genuinely care. Nice and quiet. Very tasty food. Small hotel nicely decorated and fitted out. Recommended. No problem with checking in out of hours.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank graveymaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Victoria Family Hotel

Address: Primorska Str. 1B, Balchik 9600, Bulgaria
Region: Bulgaria > Dobrich Province > Balchik
Amenities:
Bar / Lounge Beach Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #17 of 56 B&Bs / Inns in Balchik
Price Range: $26 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Victoria Family Hotel 2*
Number of rooms: 15
Official Description (provided by the hotel):
The newly renovated in 2017 Victoria Family Hotel is only 30 metres from the yacht port and offers a rooftop terrace with an outdoor hot tub. It has an in-house restaurant with traditional Bulgarian cuisine. Rooms here have a private balcony and air conditioning. All rooms are fitted with a minibar, a telephone and cable TV. Private bathroom and toilet is available in every unit. Breakfast is served every morning for guests of the hotel. Victoria Family Hotel also offers free Wi-Fi in all public areas. The Botanical Gardens and Balchik Palace are 600 metres away. You can reach Balchik’s centre in less than 5 minutes by car. ... more   less 
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