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“Do not waste your money here”

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Blue Tree Premium Verbo Divino
Ranked #97 of 328 Hotels in Sao Paulo
GreenLeadersPlatinum level
Reviewed 15 March 2017

lack of cleaning and maintenance, you can see dirt on elevator buttons, walls, and furniture of the room dirty with dirty smell unbearable.The gym is a joke the team is falling apart. Including a photo that shows how bike broke when tried to use, most part of equipment is useless.

Room Tip: if you like clean hotels don't come here
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  • Stayed: March 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank caramelo1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT Verbo Divino B, Gerente at Blue Tree Premium Verbo Divino, responded to this reviewResponded 16 March 2017

São Paulo, March 15th 2017

Dear Guest,

We consider the satisfaction of our clients our primary goal, and your opinion is essential to the continuous improvement and maintenance of the quality of our service.
We are very sorry about the inconvenient in your stay, what happened in your is not the standard of our hotel, this way we are already took all necessary actions.
We hope to be honored with your presence again in a Blue Tree Hotel.

Yours truly,
Blue Tree Premium Verbo Divino Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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10 - 14 of 1,081 reviews

Reviewed 1 March 2017

This hotel is nice and the room in 8th floor are newer. The hotel room in 8th floor are larger and comfortable. The staff provides a good service. The breakfast is complete and the overall quality is on the average.

Room Tip: 8th floor rooms are better.
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  • Stayed: June 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank alepaga2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT Verbo Divino B, Gerente at Blue Tree Premium Verbo Divino, responded to this reviewResponded 2 March 2017

São Paulo, March 01st 2017

Dear Guest,

It was a great pleasure for us to have you as our Guest during your recently stay in São Paulo and we would like to thank you for your evaluation.
We hope to be honored with your presence again in a Blue Tree Hotel.

Yours truly,

Blue Tree Premium Verbo Divino Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2017

Getting there
About an hour from airport at night, can take 2/3 hours in rush hour.

Checking-in
Polite staff. No problems checking in.

Rooms
The hotel is average... comfortable in general. Room service was good but took too much time (more than an hour each time). Some of my colleagues had problems with the bed (was to old and was unconformable) and room was too humid.

Location
Location is good if you have to work close to it. It doesn't have too many options to go out at night.

  • Stayed: February 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank RamaF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT Verbo Divino B, Gerente at Blue Tree Premium Verbo Divino, responded to this reviewResponded 21 February 2017

São Paulo, February 21st 2017

Dear Guest,

It was a great pleasure for us to have you as our Guest during your recently stay in São Paulo and we would like to thank you for your evaluation.

We hope to be honored with your presence again in a Blue Tree Hotel.

Yours truly,

Blue Tree Premium Verbo Divino Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2016

I stayed in what they called a luxury room. It is probably the same as a standard room in many other places in the world. It was a big room with a comfortable bed. The bathroom isn't overly big and it only has a shower (no bath tub), but it was very clean. My only complaint is that they didn't replenish the shampoo & conditioner every day, and maybe some tissues in the room was missing.
There is a plentiful tasty breakfast.
This hotel is situated in a business area. It was very convenient for me as it was very close to the offices I needed to go to each day. The downside is that there isn't much open at night in the area in the way of restaurants and shops. During the day everything is open as people are there during work hours. There are loads of places open for lunch.

  • Stayed: December 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Judi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT Verbo Divino B, Gerente at Blue Tree Premium Verbo Divino, responded to this reviewResponded 24 December 2016

São Paulo, December 23th 2016

Dear Guest,

It was a great pleasure for us to have you as our Guest during your recently stay in São Paulo and we would like to thank you for your evaluation.
We hope to be honored with your presence again in a Blue Tree Hotel.

Yours truly,

Daniel Correa
General Manager
Blue Tree Premium Verbo Divino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2016 via mobile

I travel for work often, and this is probably one of the worst hotels I've stayed at. There were these weird little flies in my bathroom, the carpet has definitely seen A LOT of traffic, and there was a strange mildew smell in the room. Although the staff was nice and very helpful, the place is in serious need of renovations. The hotel restaurant was awful- I ordered the bread, cheese, and olive appetizer and they brought me an plate of what seemed like leftover bread pieces and some "to-go" butter packets. The manager did replace the plate, but it wasn't much better. I ate there several nights, out of necessity, and wasn't exactly impressed with the rest of the options.
I was originally staying at another hotel further up but the traffic was making my commute unbearable. So I switched to this place only because it was within walking distance of my client's office.
Next time I'll deal with the traffic.

Stayed: August 2016, travelled on business
Thank SrtaLola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BT Verbo Divino B, Gerente at Blue Tree Premium Verbo Divino, responded to this reviewResponded 13 December 2016

São Paulo, December 12th 2016

Dear Guest,

We would like to tell you that it was a great pleasure for us to have you here!

Your opinion will help us to improve our services, enabling us to assure you will always have the finest treatment at our hotels.

We are very sorry about the inconvenient in your stay, what happened is not the standard of our hotel, this way we are already took all necessary actions.

We hope to be honored with your presence again in a Blue Tree Hotel.

Yours truly,

Daniel Correa
General Manager
Blue Tree Premium Verbo Divino

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Blue Tree Premium Verbo Divino

Address: Rua Verbo Divino 1323 | Chacara Santo Antonio, Sao Paulo, State of Sao Paulo 04719-002, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool
Hotel Style:
#2 Green Hotel in Sao Paulo
#21 Family Hotel in Sao Paulo
#112 Business Hotel in Sao Paulo
Price Range: $78 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Blue Tree Premium Verbo Divino 3.5*
Number of rooms: 380
Reservation Options:
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Also Known As:
Blue Tree Premium Verbo Divino Hotel Sao Paulo
Blue Tree Premium Verbo Divino Sao Paulo, Brazil

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