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“Very dependable and consistent service”

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Feller Avenida Paulista
Ranked #58 of 321 Hotels in Sao Paulo
Certificate of Excellence
Minneapolis, Minnesota
Level Contributor
142 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
“Very dependable and consistent service”
Reviewed 24 May 2011

I've stayed at Feller several times within the last 2 years. Although it looks like a small and shy place, the service is excellent, rooms are more than adequate, and staff members are always very friendly with a few exceptions regarding the reception area. The location is very central, several restaurants nearby, and an Extra supermarket around the corner. Will definitely keep going back.

  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nontroppo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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477 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Aurora, OH
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 November 2010

This was really a pleasant surprise. Have been staying in this neighborhood for many years, at more costly/expensive properties. This hotel is a find. Nice rooms, friendly staff, good amenities, and a great location. What's not to like. If you want fine dining ... walk out the door ... Paulista Avenue is a block away.

  • Stayed November 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Greydog013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 July 2010

You might be lucky and find yourself a room of adequate comfort. Then again, you might not. It's "hit or miss" with this hotel. One thing remains constant regardless of the room --the mist-hole water spritzer they call a shower. Pressure is so gentle from this tickler you'd think Sao Paulo had a water crisis, or a kink in the hotel's water main. Internet: The "free-internet" they provide you with is a joke. It's like sharing 1 internet connection with the entire hotel. Card mania: In this hotel, you need an access card for just about everything --from the front door, to the lights, to the elevator, and probably soon for the fire escape, the toilet seat, and your fly zipper. Breakfast: The food is edible but make sure you get there before the flies do. And DON'T drink the juice; it's concentrated and diluted with tap water. In other words, YOU WILL GET SICK. BYOS: Bring your own shampoo. Unless Brazilian bulk-quality hydrogenated post-restaurant-waste grade palm oil sounds good in your hair. Pool: The hotel advertises an outdoor pool. In actuality, it could be called a large jacuzzi.
Assuming you can find a room without any faults (and they do exist), you will have a relatively good sleep. Furthermore, the rooms are quite clean and a mini-bar fridge is provided. Overall, I would recommend this hotel for it's central location but don't fall for the hype. There are better hotels around.

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank TraveLitee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
169 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 20 April 2010

We stayed there for 4 days. The rooms are comfortable, the staff, specially Vanessa, is very helpfull. The TV is mainly in porttuguese (not a problem for me). There is a continental breakfast included as well as a travel insurance.
There is a restaurant in the premisses. The decor is OLD, but we found the specials (for 2) very nice. My wife had one meal alone but did not like it.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dado_de_Castro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zürich
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 June 2007

We stayed there a 8 nights in June 2007.
Upon check out day we noticed things were missing from the room (small presents boxes which we bought for family members). It was sunday and we had to take a flight within some hours. The helpful guy at the reception called management who was not at the lcation on a sunday. The feedback given was that we should file a complaint and they would call us back on Monday. We are still waiting for the call back. We had of course the option to go tro the local police sattion and file a report 2-3 hours before our departure flight.
So, all in all, unacceptable having things stolen from the room
by the personnel and the level of customer service from management was just pathetic. Better to avoid this hotel.

  • Liked — The location
  • Disliked — Service
  • Stayed June 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank antheon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Feller Avenida Paulista

Property: Feller Avenida Paulista
Address: Rua Sao Carlos do Pinhal 200 | Bela Vista, Sao Paulo, State of Sao Paulo 01333-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Bela Vista
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool
Hotel Style:
#52 Business Hotel in Sao Paulo
Price range (per night): $113 - $181
Hotel Class:3.5 star — Feller Avenida Paulista 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Feller Avenida Paulista Hotel Sao Paulo
Feller Avenida Paulista Sao Paulo, Brazil

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