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Mercure Sao Paulo Vila Olimpia Hotel
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Reviews (968)
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8 - 13 of 969 reviews
Reviewed 8 October 2017

The hotel is of nice rooms and big beds but it is only suitable for Fast business trips not more than 5 days
The staff is nice and helpful and rooms are clean and big
The Breakfast is basic but food is really tasty

Room Tip: take high floor rooms
  • Stayed: October 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank minaluvmaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mercurevilaolimpia, Operations Manager at Mercure Sao Paulo Vila Olimpia Hotel, responded to this reviewResponded 9 October 2017

Dear Minaluvmaro, I am happy to see that you liked our new room, the superior room. The team is ready to welcome you again, will be our pleasure. If you need to travel with your family, with have a big list of baby/children equipment in room :) Very practical ! Have a wonderful week. Angelique

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2017

Due to professional reasons, I go to Sao Paulo twice a year at least. For the last 4 visits, I have stayed at this hotel because it is convenient for me and close to the office (10 minute walk).
The rooms are ok (spacious and clean). The only less positive things to highlight is that if you stay in a higher floor, you tend to wait long for the lift to arrive. Also, on all my visits, I found the wifi to be very bad. For the requested daily rate in this hotel, at least the wifi should be much much better.
What I like most in this hotel is the staff. They are very polite and attentive to your needs. The staff in the restaurant recognize me when I arrive and still remember my preferences from previous visits. That I find amazing, so I congratulate the hotel for the quality of their staff.

  • Stayed: September 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank JoaoOliveira2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mercurevilaolimpia, Operations Manager at Mercure Sao Paulo Vila Olimpia Hotel, responded to this reviewResponded 25 September 2017

Dear Joao, it was a pleasure and of course will always be ready to welcome you. Please, during your next visit be aware that we are always ready to help you with the wifi at the reception desk. About the lift, recently we did a maintenance in order to improve our efficiency, all lifts are working well now. Have a very nice day and lovely week. Angélique.

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Reviewed 3 September 2017 via mobile

Well located; near the office center of Sao Paulo. The restaurant is nice and well tended, breakfast is good and for dinner and lunch the food is good. There are some other restaurants within walking distance.
The rooms are kond ofvold fashion but good.
The crew is very attentive of serving you well.

Stayed: August 2017, travelled on business
Thank JoseGGoncalvesR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mercurevilaolimpia, Operations Manager at Mercure Sao Paulo Vila Olimpia Hotel, responded to this reviewResponded 4 September 2017

Dear Jose, thank you very much for your visit, it was a real pleasure to welcome you. About the room, we have superior rooms, renovated and modern rooms, should be perfect for your next stay at Mercure Sao Paulo Vila Olimpia. Please, if you need anything we are at your disposal. Wonderful day and lovely week. Angélique

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Reviewed 24 July 2017 via mobile

This is a very nice hotel. The room was comfortable and clean. Breakfast was good. Lunch is also good, although a bit expensive. Staff is friendly and helpful, but ckeck-out took longer than it should, because only one receptionist was present at a predictably busy time.

Stayed: July 2017, travelled on business
Thank Hugo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mercurevilaolimpia, Operations Manager at Mercure Sao Paulo Vila Olimpia Hotel, responded to this reviewResponded 25 July 2017

Dear Hugo, thank you for your feedback. I am very happy to read that you had a nice experience at the hotel and with our team. Have a lovely week. Angélique.

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Reviewed 7 June 2017

Room Tip: They were super clean and with everything that I needed.
  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Mercure Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
mercurevilaolimpia, Operations manager at Mercure Sao Paulo Vila Olimpia Hotel, responded to this reviewResponded 8 June 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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