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“Perfect Hotel”

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Wish Serrano Resort & Convention
Ranked #21 of 55 Hotels in Gramado
Certificate of Excellence
Sao Paulo, SP
Level 6 Contributor
152 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
“Perfect Hotel”
Reviewed 15 December 2008

This hotel is quit perfect!
The rooms are oustsanding. The staff are nice and they serve you very well.
I order caipirinha 2 a.m and they prepare it readlly.
They are very well prepared for meetings and conferences!
I recomend it!

  • Stayed November 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Claudio-1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,668 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Niteroi, RJ
Level 5 Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 27 May 2008

I´ve been in Hotel Serrano twice. First time during a bussiness sales convention for 300 people which took place at Serrano Convention Pavilion during winter season.
Second during vacation with my parents.
Both experiences were delightfull.

Evenknowing that could temperatures are not expected in Brazil and mostr places dont offer heating, Serrano is a way to go! Rooms are extremely confortable, well equipped to provide you an excellent winter experience!

Breakfast excellet given to an excellent location of the restaurant ( lovely view of the mountains). Serrano has also free shuttle to Gramado´s downtown.

I trully recomend this hotel!

  • Stayed July 2005, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pabraganca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo
Level 4 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 November 2007

We stayed there with family and the holyday decorations was superb!
Coral singers evrywhere in the city and the children loved the night shows at the lake.
Hotel is excelent in many ways! We loved it!

  • Liked — beautifully decored, european architeture
  • Stayed January 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank phsouzaalves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 27 June 2006

When we arrived we were upgraded to the best and paid nothing more. The food was wonderful. We really enjoyed our time there. We stayed 7 days in this wonderful place. The place is fabuous and I would recommend it to anyone who wants to be pampered and fawned over. We loved it. The beds are very high quaility and the rooms are spacious, Service never fell short of rating a 10. We are American-Brazilian, so we expect the best and we got it. Be sure to take some of the tours offered by outside businesses. We may go back for Christmas. We hear the place rocks with with the spirit of the season during the holidays. You will not be sorry. Gramado does not disappoint.

We are thinking of moving to Gramado or Canela. The area and people are so inviting and friendly. We live in Ipanema, Brasil

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wish Serrano Resort & Convention

Property: Wish Serrano Resort & Convention
Address: Avenida das Hortensias 1480, Gramado, State of Rio Grande do Sul 95670-000, Brazil (Formerly Serrano Resort)
Region: Brazil > State of Rio Grande do Sul > Gramado
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Gramado
#7 Romantic Hotel in Gramado
#7 Spa Hotel in Gramado
#8 Family Hotel in Gramado
#10 Luxury Hotel in Gramado
Price range (per night): $173 - $633
Hotel Class:4 star — Wish Serrano Resort & Convention 4*
Number of rooms: 272
Official Description (provided by the hotel):
Considered a benchmark of hospitality in Brazil, Wish Serrano Resort & Convention has everything you would expect from an upscale resort: infrastructure, comfort and refinement. It's 272 apartments are elegantly decorated and surrounded by a natural grove of pines - the heart of the Serra Gaucha. The best hotel in Gramado has received several awards as the best mountain hotel in Brazil (Veja) and better infrastructure events in Gramado (Guia 4 Rodas), and the Traveller's Choice from TripAdvisor, the largest online community of travelers world. ... more   less 
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Also Known As:
Serrano Hotel Gramado
Wish Serrano Resort & Convention Gramado, Brazil

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