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All reviews golden tulip leme beach rooftop pool the upper floors spoke good english great shower room was large excellent location enjoyed my stay reception staff late check mauro santos renovation favela portuguese umbrellas
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Reviewed 15 May 2018

The hotel room was probably the smallest we had on our South American holiday and a little tired but adequate for our needs.The reception staff were fantastic and handled every request, especially Ms Alues who was really helpful. There are plenty of shops and a couple of supermarkets. Plenty of restaurants close to the hotel. The rooftop pool was under used probably because the beach is so close, but it had great views.

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank gordonh591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CleitonHermes, Gerente at Novotel Rio de Janeiro Leme, responded to this reviewResponded 23 May 2018

Dear Mr. Gordon H,

First of all, thanks for your message, it´s so important to us to know that our clients reached theyr expectations.
We trully hope to see you again if you ever come back to Rio de Janeiro.

Best regards

Cleiton Hermes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2018 via mobile

As others have said it is very tired and defiantly in need of total refurb. The bedroom was a good size and we had a sea view (606. Corner room) bed was comfy and shower very powerful although the whole room and especially bathroom need updating. The windows don’t all close and are well past their best. The roof top area gave a great view of the beach but only 4 sun loungers!!! Food and drinks here were reasonably priced and good quality . The location is great , a few really good restaurants seconds away facing the beach and a mini market across the road for supplies of wine water and nibbles. We booked as part of a tour so not sure what we paid but if cheap enough stay if not there are lots of hotels right on the beach front.

Date of stay: May 2018
Trip type: Travelled as a couple
Thank debbie d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CleitonHermes, Gerente at Novotel Rio de Janeiro Leme, responded to this reviewResponded 23 May 2018

Dear Debbie d,

First of all, thanks for your message, it´s so important to us to know that our clients reached their expectations or, at least we did the best to it.
We trully hope to see you again if you ever come back to Rio de Janeiro.

Best Regards,

Cleiton Hermes

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Reviewed 1 May 2018 via mobile

Stayed here for 4 nights. The hotel is in a fairly good location; 1 block from the beach and is nearly at the end of Leme beach. I think the hotel is undergoing renovation as some parts looked fresher than others, hence rating the hotel as average. Our room, on the 11th floor was comfortable. Good WiFi throughout the hotel. Breakfast was good with a variety of options. I really liked the rooftop bar which had a small swimming pool and great views towards Ipanema beach and Cristo Redentor on clear days. The staff were really nice and friendly. Lots of good restaurants in the immediate vicinity. Enjoyed my stay here very much and would stay again.

Date of stay: April 2018
Trip type: Travelled as a couple
Thank Ahallen_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CleitonHermes, Gerente at Novotel Rio de Janeiro Leme, responded to this reviewResponded 8 May 2018

Dear Hallen_10,
Thank you very much for your message and all positive evaluation. We really appreciate to hear that.
Hope we can see you next time here in Rio.

Best Regards.

Cleiton C Hermes
Operations Manager

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Reviewed 17 April 2018 via mobile

This was the last Hotel we stayed at as part of a tour of South America, having stayed at 3 other Hotels in different places.

This was the poorest Hotel of all. The Staff, especially on Reception, were great and helpful but the rooms were tired, unclean and smelt of something we would not like to hazard a guess at.

They were bad enough for us and some friends to request a change of rooms which was granted, after some discussion.

The new rooms were marginally better!!

The original & New rooms were called Superior Rooms so we are extremely grateful we were not placed in a basic room!!!!

This Hotel was part of a package arranged by Citrus Travel and our advice is ask them to change it as it is a bit of a 'downer' after such a lovely tour

Date of stay: April 2018
Trip type: Travelled as a couple
1  Thank TheFloorGenie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CleitonHermes, Gerente at Novotel Rio de Janeiro Leme, responded to this reviewResponded 24 April 2018

Dear Guest, ThefloorGenie,
We apretiate your comments, but we would like to informe the those rooms are now unavaible, they´re closed to be recovered and wil not be availble anymore.
Please, any time you comeback to Rio, let us know, so we can work on a new experience.

Cleiton c Hermes

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Reviewed 12 April 2018

The desk staff simply could not be more helpful. They helped me with everything from where to eat, to the best bars, and they were genuinely friendly. The hotel itself is a little tired, but a great location almost on the beach.

Date of stay: February 2018
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Z8414JWmichelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryanBarreto, Gerente at Novotel Rio de Janeiro Leme, responded to this reviewResponded 18 April 2018

dear guest
We were immensely happy with your evaluation of our hotel and look forward to welcoming you next time ...
Best regards...

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