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All reviews medium size table football kids club lunch and dinner taxi waves beach
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Reviewed 28 December 2020 via mobile

The structure of the hotel is fantastic... but that’s about it. Decent (strictly decent) lukewarm food and breakfast buffet. Any order takes much longer than it should... coffee took 20 min, the drinks and cocktails were tasteless.

Staff is not well trained. Reception seems to think they are doing you a favor, and only help you if you insist that that’s their job.

Date of stay: December 2020
Trip type: Travelled with family
Thank Capisali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Myrella Torres, Marketing at Hotel Solar Porto de Galinhas, responded to this reviewResponded 28 December 2020
Google Translation

Prezado (a), tudo bem?
Gostaríamos de agradecer a vossa avaliação, bem como por ter escolhido o Solar Porto de Galinhas para desfrutar dias de descanso e lazer. É importante ressaltar que nosso maior objetivo é a plena satisfação dos nossos hóspedes, e realmente ficamos decepcionados quando não conseguimos alcançar esse objetivo. Lamentamos que a experiência não tenha sido boa e todas as suas observações estaremos encaminhando para os setores competentes para que sejam tomadas as medidas necessárias.
Esperamos ter a oportunidade de em uma próxima hospedagem demonstrar que nenhum desses é o padrão adotado em nosso Hotel.
Por fim, nos colocamos à disposição para quaisquer dúvida que persista.
Atenciosamente,
Hotel Solar Porto de Galinhas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 February 2020

In our case it started with selection of the destination. Decision about particular hotel came later, but it was a very good choice.

Solar hotel is located in calm area approx 3 km away from town centre (taxi 10-15 R$) where you can really enjoy the holidays. Facilities are including medium size nice swimming pool, quite big restaurant, kids club, spa&massages. There is also a place where you can play snooker, table football or table tennis.

Local team is very supportive, however English is not the language used by many employees :) Possibly due to the fact 90-95? percent of the guests are local.

Rooms arent spacius but are sufficient. Very clean.

Food in the restaurant is good, however breakfasts seems to be oriented to locals, but Europeans will also find something to them. Lunch and dinner are OK, but only OK. We preffered in the evenings to go to center of Porto de Galinhas.

Safety - hotel is secured. Swimming pool and beach have lifesavers. On the beach you dont need to worry about pickpocketers.

Hotel offers the transportation from/to Recife. Regular personal car (up to 3 people) for round trip costs 550 R$ so we were "forced" to select huuuuuge Mercedes Sprinter for 14 people only for 700 R$.

Price/quality....each of us could get special offer, however we paid (expedia) approx 3800 R$ for two double rooms for bed&breakfasts (4 people) for 4 nights, and I consider this as good offer. OK, possibly if I would use local webpages then I could save few hundred reals...but...up to you

Did I mention the beach? And waves sometimes going above 2m, but are so warm (not like in Rio where you face freezing cold 25 degrees :) )?
Yup, the location is the paradise.

Date of stay: February 2020
    • Value
    • Cleanliness
    • Service
1  Thank ArturPoland2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2019

Highly recommend this resort - we would go back again! The facilities and staff were fabulous. We were very happy with the beach and the breakfast as well. Although we don't speak Portuguese and most of the staff did not speak English, they were very helpful and friendly and did their best to meet our needs.

Date of stay: October 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Sightseer754411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2019

Unreasonable customer service. If you dont live in Brazil, dont try to negotiate or arrange your trip with this hotel. I was sooo excited to see it but now I wouldnt recommend to anyone. They dont know how to solve problems, they will treat you good until it's convinient for them.

Date of stay: October 2019
    • Service
2  Thank Hellen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2019

We recently spent a week at Hotel Solar and had a fantastic time!

The breakfast is fantastic and offers a range of food for everyone's taste. Lunch and dinner a la carte or buffet depending on the day and your preference are also good options but we chose for one meal a day to go into the town.

The facilities at the hotel are superb with a great pool and play areas for children, we traveled with our 3 year old. The rooms are comfy and well maintained. The view we had of the sea was fantastic. The sea and beach area are fantastic and the sea is great for paddling in.

The staff are really fantastic, so friendly and could not do enough for us. The hotel itself is a short taxi (uber) ride into the town and there are lots of places to eat there. I would definitely return to this hotel!

Date of stay: April 2019
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank HelenShakespeare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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