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Reviewed 21 February 2017 via mobile

As an American in Brazil, this hotel feels like a solid 4 star location in the states... Great service, amazing breakfast included research morning and great wifi compared to most pousadas we have stayed at during this trip. Thanks quality!!

Stayed: February 2017, travelled as a couple
Thank Eliza_nova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GGERAL_QPLU, General Manager at Quality Hotel Pampulha, responded to this reviewResponded 21 February 2017

Dear Ms Eliza,
I appreciate the time that you took to let us know how much we are meeting your expectations.

We are really glad to see that our work is recognized in a positive way and has been recommended in a very important social media like this. This is one of our goals.

Thank you for sharing your experience at Quality Pampulha!
Respectfully,
Roberto Inglez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2016

We´ve stayed in this hotel during one event on November 2016. The hotel is well located, nearby parks and a local airport. It has easy access to the city center and is about 15-20min far from the most busy bars and restaurant region. You can easily go by taxi or Uber. The hotel handles business events very well, with good rooms and very good structure - toilet, restaurant, tables and chairs.
The room was nicely clean, with enough space and very silent. The bed was very comfortable and the shower, excelent! The restaurant offers tasty plates and the bar offers a good variety of drinks. The wifi works pretty well around the whole hotel.
I highly recommend this hotel for leisure or business.

  • Stayed: November 2016, travelled on business
    • Location
    • Rooms
    • Service
Thank ArthurNaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GGERAL_QPLU, General Manager at Quality Hotel Pampulha, responded to this reviewResponded 17 December 2016

Dear Mr Arthur,
I appreciate the time that you took to let us know how much we are meeting your expectations.

We are really glad to see that our work is recognized in a positive way and has been recommended in a very important social media like this. This is one of our goals.

Thank you for sharing your experience at Quality Pampulha.

Respectfully,
Roberto Inglez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2016

I find the advisor ratings for this hotel to be severely inflated. This is at best an average hotel and there is nothing special about it. Let's start with the upside: the staff is friendly and the bed is good (hard mattress). Other than that this is a simple family hotel with design flaws in the bathroom; plus rooms that are slightly too small. The internet signal is weak at times and you have to go to the correct corner of your room to get it right. The breakfast is really not great even though this should be so easy to repair; most of the time I went there at around 6:30/7AM but if you come later during the 'rush hour' then it can be so crowded that it is hard to even get to the buffet table where all the food is located. The elevators give a somewhat cold and dirty impression because of the aluminum and dirty windows which are in dire need of a wash. The location of the hotel is in the middle of nowhere, with no bars or restaurants or anything else in sight; although it is adjacent to a main street which makes for quite some noise. Also some bad experience with the food: on the first day lunch the meat that I got served had an extremely strange smelly/taste and I severely suspect that it was too old and had gone bad yet still got cooked and served. In subsequent days I therefore tried the pizza, pasta and the fish which were in fact ok. All in all I see no reason to recommend this place, unless you really need to be in this neighbourhood in which case it is more or less the only choice.

Room Tip: front side has noise from main street
  • Stayed: November 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank PopeyeCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2016

Convenient for me to the location of the place I was working and taxis were always onsite or a quick call away. Pls note that there are more options with the room service menu for lunch or dinner, dining at the restaurant.

  • Stayed: October 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank cutie56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2016

The hotel has a fresh feel to it. The rooms are a bit snug but, comfortable. Front desk staff are very helpful, most of them are bilingual, and all really do everything they can to assist any of their customers. The restaurant offers good food and reasonably priced although breakfast wasn't my favorite. The internet is free but, very slow, even at the front desk it was very slow for them as well. Across the street you have several restaurants, lots of hair and nail places, pharmacy and a couple of mini marts. It was about a 15-20min. cab ride to Mercado Central approx. R$35. Only item that I would ask be improved would be to put felt footies on the beige chairs which drag very loudly across the floors.

Room Tip: The rooms all seem pretty similar.
  • Stayed: May 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Maria P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GGERAL_QPLU, General Manager at Quality Hotel Pampulha, responded to this reviewResponded 24 May 2016

Dear Ms Maria,

Thank you so much for all your comments! We were very glad. We hope to see you again!
Cheers!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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