Super friendly and helpful staff. Thanks for making me feel so welcome.
Internet good but you need an ethernet cable. No wifi. My reservation clearly stated that internet access was included in the price but staff twice insisted that I had to pay $R15/day. Really hard work work on both occasions to get the issue resolved. Come on management, if you take an internet booking that includes internet don't upset your customers later!
Breakfast was really good and, unusually for a hotel, looked to be a lovely and popular place for lunch and dinner.
No tea/coffee making facilities in the rooms. Come on hotel management, this would give the hotel an edge over so many others!
My room was quite small but the decor was attractive and modern and the bed really fantastic with lovely crisp white bedding and hundreds of pillows. My only criticism of the room was the carpet which need a good steam clean. Indeed one area outside the bathroom (where water has clearly been leaking for ages), was in need of replacement.
Shower was good.
In summary, a nice hotel, lovely staff, ideal location and just a few areas to improve.
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- Also Known As:
- Royal Savassi Hotel Belo Horizonte
- Royal Savassi Boutique Hotel Belo Horizonte, Brazil