We will never will step foot in Apollon again. Modesto Santander, co-owner, was the host. We arrived at 6:40 with no reservation, expecting a wait. We were told 45 minutes tops and he emphasized it would most likely be shorter but wanted to estimate longer just in case. Understandable. Since there is NOWHERE to wait we were sent to a bar across the street, with him promising a phone call when our table was ready. After 45 minutes we had to call Apollon and was told an additional 15 minutes. 30 minutes later we receive a phone call “I should have a table ready, come on over” We walked in 1hour and 20 minutes after our initial visit. No greeting. No apology for the wait. And no table ready for us. He proceeds to tell us he is running a credit card and we have to wait until that table leaves for us to be seated. The table opened, the guests left and Modesto walked by us, called a group of men that were waiting by the door and proceeds to seat them before us right in front of our face. Needless to say we walked out of the restaurant after an hour and a half of waiting for a table that was supposed to take “under 45” minutes. We received no phone call from Modesto after we left although he had our phone number. Little did he know how his horrendous customer service impacted our night. This was our first night out since experiencing a heart wrenching loss in our family. It took so much strength to get ready and venture out of the house and this is how we got treated. Absolutely unacceptable. I will never recommend Apollon to anyone.
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