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All reviews rooftop pool hotel is located a lot of noise rio carnaval
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11 - 16 of 1,435 reviews
Reviewed 13 August 2016

This place is in major need of a facelift - it seems like it might be getting one. The carpets are old and dirty, the bathrooms are old and kind of dirty looking - the pool is pitiful - the bar at the pool is sad - the food is cold and disgusting - really not good. It's also at the top of the hill and it's kind of a pain to get down this hill - so if you need anything - aspirin, for example - it's an effort.

Also - it's VERY loud in the middle of the night and while the front desk staff is apologetic - they are either unwilling or unable to do anything about it.

Otherwise - it has a beautiful view of the city. The beds are comfortable, the water pressure good.

A few things went missing from the room - they weren't able to do anything about that either. Happened after housekeeping came in.

Date of stay: August 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Kerry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo M, Gerente geral at Golden Tulip Salvador, responded to this reviewResponded 19 August 2016

Dear. Mrs. Kerry M
Thanks for letting us know your experience at Golden Tulip Salvador.
Your words motivate us to keep on improving and taking care of our guests with great attention. Be assured, that if we have the opportunity to receive you again you will notice positive changes in all processes.
We hope that you return to new experiences.
Sincerely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2016

Pool water was greenish/brown and SMELLY! Not suprisingly there was few people around!!
Room are dated, bad renovation have been done. Good size of the room and great views on the higher floors, atleast if you are facing the ocean!

Noisy familys with kids running around in the corridor in the evenings.

Good breakfast.

Date of stay: January 2016
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank cjnkiruna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo M, Gerente geral at Golden Tulip Salvador, responded to this reviewResponded 28 October 2016

Dear cjnkiruna

Thank you for taking the time this review and for choosing Golden Tulip Salvador as a destination in Salvador.
Receiving this return on the perception of our guests is the best way to identify opportunities for improvement and constantly our services. If your plans to bring back to Salvador, I will be on hand to personally take care of your experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2016 via mobile

This on top of the hill hotel is a great place to stay, especially if you want peace or travel on business. Good room, good breakfast display and a tremendous view of the city. On the roof top they offer swimming pool, sauna and a tennis court. Though the court is not official size on the side lines and back, you can enjoy a good game, overlooking the ocean and city skyline. Go for it!

Date of stay: June 2016
Thank nelsoncerq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo M, Gerente geral at Golden Tulip Salvador, responded to this reviewResponded 30 June 2016

Dear Sir,Nelson C

We appreciate your comments about your stay.

We hope to see you soon again at Golden Tulip Rio Vermelho.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2016

Perched high on a hill, it's a great location to be in the mix of things and retreat from the hoopla. Rio Vermelho. The postcard-like, panoramic view of the bay and the city is priceless, spectacularly beautiful. The staff was friendly and helpful although limited in English.

Date of stay: April 2016
Thank OseyeM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo M, Gerente geral at Golden Tulip Salvador, responded to this reviewResponded 28 October 2016

Dear OseyeM

Thank you for taking the time this review and for choosing Golden Tulip Salvador as a destination in Salvador.
Receiving this return on the perception of our guests is the best way to identify opportunities to improve constantly our services. If your plans to bring back to Salvador, I will be on hand to personally take care of your experience

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2016 via mobile

The hotel is nice and clean, the carpet could be better, the view is breath taken, the staff is really nice, the receptionist was way too gentle. The pool are was nice too, the view there was the best ever. The breakfast was very good, but there wasn't much variation.

Date of stay: March 2016
Thank Gabriela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo M, Gerente geral at Golden Tulip Salvador, responded to this reviewResponded 5 October 2016

Dear Mrs. Gabriela P
We are very happy to know about your experience at Golden Tulip Salvador.
Thanks preference and hope to have the chance to give you welcome again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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