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Reviewed 23 April 2018 via mobile

Probably very grand in its day, but it falls well short of its claims. Poor service, ageing and worn out buildings, poor facilities. The room was large and clean bneither bedside lamps worked. One didn't even have a light bulb in it. Last night's rubbish and cigarette butts strewn around the entrance this morning. Staff walking straight past it. Do yourself a favour and give it a miss!

Date of stay: April 2018
Trip type: Travelled with family
4  Thank NettyBrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2018 via mobile

Probably one of Manaus‘ finest 30 years ago, but very little investments in the property since then. The place feels like it’s juuuuuust getting by, trying as hard as it can not to collapse.

The zoo is a joke. The pool quite large but take a good shower afterwards. Housekeeping overwhelmed. Breakfast so la la. As said by other reviewers before, very damp place, but hey, welcome to the jungle...

Ok with pre-teen kids, they had fun, lots of space for them to run around. Nice play room with pool table etc.

NB: probably still one of Manaus’ finest to date, not many other options available in that city, especially with kids. One night will do.

Date of stay: February 2018
Trip type: Travelled with family
1  Thank seteaum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2018

Molding smelling rooms, AC did not work very well - too cold. Damp beds. Electric plugs did not work. Location is a $30 cab ride to the city. Found that only 70 of the 300 rooms are useable. Exterior not maintained. It is understood the entire hotel is for sale. Everything had to be paid by credit card because there was not change available. The minimal staff was trying to be helpful. Not a good place to stay. No stars would be too many.

Room tip: Stay somewhere else
Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
5  Thank Rick K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2018 via mobile

Its hotel without any stars. Bedrooom sucks, breakfast terrible. Every things is too old and it seems the facility were made 100 years ago. Do not come here . Many rooms dont have AC controls. I dont suggest it to no one

Date of stay: March 2018
Trip type: Travelled as a couple
4  Thank kamyyyyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018 via mobile

Contrary to most of the recent reviews posted about this resort, we found the Tropical Manaus very pleasant. Our check in was handled by an excellent front desk clerk who spoke perfect English, what a nice surprise! Our room was upgraded to a suite, at no charge without our request.
The hotel is beautiful! I’m sure in its day it was truly a magnificent resort. Granted, only one restaurant was open, but room service was available from 700am until 1100pm everyday. A breakfast buffet was complimentary everyday and was delicious! The pool area was clean, a small bar was open and the staff was very pleasant.
We stayed at the hotel one night prior to a week long Amazon River Boat excursion and then another night at the conclusion of our adventure. We had several meals from the restaurant, all of which were quite good.
This hotel is massive! I wish I could have visited this amazing place when everything was new and all the stores and restaurants were open.
The staff is really trying to do their best to make the most of your stay. They are friendly and accommodating. Remember folks, you’re still in the middle of the jungle. You’re in a foreign country and you are a visitor. I think sometimes we forget that we are visiting their home country and everything isn’t always like it is in the good old US Happy Travels!

Date of stay: February 2018
Trip type: Travelled as a couple
1  Thank Jeffnor1223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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