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Austin's Inn at Pearl Street
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Reviews (268)
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28 - 33 of 268 reviews
Reviewed 23 April 2017 via mobile

The Pearl is amazing! Jill has every last detail perfected. Service was fabulous! I loved the vintage feel. Wish my stay had been longer so I could truly take it all in! The outside area is beautiful at night. It's set right in the heart of Austin.

Stayed: April 2017, travelled as a couple
1  Thank afitzgerald29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2017

What a great place, its just what we expected. The hotel certainly has some character and fits in well with the 'keep Austin weird' theme. We loved the garden with its lovely trees and fairy lights. The hotel is within walking distance of local attrractions. We would certainly stay again. Karen and Jim Calvert, Buckinghamshire UK

  • Stayed: April 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank dasssie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2017 via mobile

A small gem in a great location. We really enjoyed staying here. Friendly staff, good breakfasts, and a really homely feel. The outside patio area is a lovely place to sit and relax. The decor is quirky!

Stayed: April 2017, travelled with friends
1  Thank Heather H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2017

We really wanted to like Austin's Inn. Externally it is very attractive, especially at night when the whole grounds are lit up with fairy lights strung around the trees. However, by charging 4 to 5 star hotel prices ($310 per night), our expectations were high and Austin's Inn fell far below these.

Misses included:
- Extremely uncomfortable mattress: either cheap or old, but we both had bad backaches each morning, and any movement woke up the other person each time
- Very dark room: no ceiling lights and only a couple of bedside lights meant I had to use the torch on my cell phone to see into my suitcase
- Very dated bathroom: whilst clean, the bathtub/shower had dark stains in the enamel which made it look dirty
- Air conditioning vent directly over bed and not controllable within bedroom: there was only one thermostat for the whole floor (four rooms), meaning no individual room could control their own room's temperature. One night, one of the other guests turned the air con on the landing to freezing and we had no ability to change this in the middle of the night
- Poor breakfast selection: other, cheaper guesthouses we have stayed in provided hot cooked breakfasts. Nothing hot at Austin's Inn, just a selection of breads to toast, three choices of cereals, unripe fruit and some cakes/pastries. Very poor selection of tea: cheap and nasty. And after the first day the tasty granola was replaced by cheap and tasteless flakes.
- No host at breakfast: one of the reasons we enjoy staying in guest houses rather than hotels is so we can interact with the owner/host at breakfast to solicit tips on what to see in the local area. On only 1 of our 4 nights was there anyone from the Inn at breakfast, which meant we mostly ate on our own.
- Breakfast was only available from 8am, which is useless for anyone wanting to stay there on business or jet-lagged on European time
- 'Complimentary water' was only provided on the first night, meaning we had to drink the horrid tap water
- Nothing in the room to provide any recommendations on what to do in Austin. Combined with lack of host at breakfast this meant we had no guidance on what the best things to do in Austin are.
- No personal touches you would expect from a quality guest house charging $310 per night.

A few positive things:
- Friendly staff at check-in
- Quirky room: good if you like a room with 'character'
- The room we booked had a lovely balcony and second room as a lounge area (although the cushion on the sofa in this lounge area provide almost zero support)
- Reasonably good wifi

Overall, this should be a $150 per night guest house, not $310.

  • Stayed: April 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank riverside-london
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2017

This hotel gets service right. The attention to details is crazy. Right down to the magical white lights in the trees to the real glass dishes served in the morning at breakfast. The rooms are clean and beds are comfortable. I love this hotel and will stay anytime I am able. Oh, and did I mention the wine served upon check in? And free parking? Seriously my kind of stay.

  • Stayed: April 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank laura s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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