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All reviews austin airport fitness center was very nice rooms are excellent complimentary shuttle front desk the bed was super comfortable very nice hotel waffle house hilton brand rooms are modern diamond member shuttle service short stay other hotels exercise room business traveler king room
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Reviewed 19 March 2018 via mobile

I gave this hotel 5 stars which is rare for a Garden Inn.....probably the only 5 stars I have given to a Garden Inn.

This hotel rocks....super close to the airport and spotlessly clean.

The front desk was manned by Win and he was insanely great. He should be commended for his great Customer Service.

I will stay here again.

I live in New Orleans and it is impossible to find breakfast tacos there.....the gas station right down the street has excellent homemade breakfast tacos. Highly recommend that as well.

Stayed: March 2018, travelled solo
Thank DiamondDoug44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wputtemans, General Manager at Hilton Garden Inn Austin Airport, responded to this reviewResponded 27 April 2018

Dear DiamondDoug44

Thank you for your great review and feedback!

Win is a winner!

We appreciate your business and please come see us again soon!

Sincerely,

The Hilton Garden Inn Austin Airport Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2018 via mobile

We flew all day to get here, looking forward to a comfortable place to chill. We were not at all disappointed! The staff was incredibly friendly and helpful, the whole hotel was new, modern and very clean. Pillows were a little stiff, but mattresses were extremely comfortable. The hotel is away from the freeways, so it was very quiet. We would have liked some fresh air, but windows are not openable. Good breakfast buffet - way above average, and staff extremely acommodating.

Stayed: March 2018, travelled as a couple
1  Thank 105marshallf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wputtemans, General Manager at Hilton Garden Inn Austin Airport, responded to this reviewResponded 12 March 2018

Dear Marshall F

Thank you for your great review and feedback! Customer service and cleanliness are our top priorities.

We appreciate your business and please come see us again soon.

Sincerely,

The Hilton Garden Inn Austin Airport Team

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Reviewed 21 February 2018

Very comfy beds, very nice hotel. Staff was friendly. We used Lyft to take us to the bar we wanted to go to near downtown. It was super easy. Even tho this hotel is near the airport, it was only $20 roundtrip to the Broken Spoke!

  • Stayed: February 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank Dana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wputtemans, General Manager at Hilton Garden Inn Austin Airport, responded to this reviewResponded 12 March 2018

Dear Dana D

Thank you for your review and feedback!

We are conveniently located only a few miles from both the airport and downtown. Broken Spoke is fantastic, great choice!

We appreciate your business and please come see us again soon.

Sincerely,

The Hilton Garden Inn Austin Airport Team

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Reviewed 14 February 2018 via mobile

This is a nice, new, and convenient HGI. The beds are about 6” higher than standard HGI properties and the shower is tremendous. The breakfast is just okay but will likely improve with time and feedback. Everyone seems to like working there.

Stayed: February 2018, travelled on business
Thank FJV2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wputtemans, General Manager at Hilton Garden Inn Austin Airport, responded to this reviewResponded 15 February 2018

Dear FJV2

Thank you for your feedback!

Coming up on the breakfast menu: home made salsa, breakfast pizza, migas and tacos which will help elevate the quality.

Sincerely,

The Hilton Garden Inn Austin Airport Team

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Reviewed 12 February 2018 via mobile

This hotel has amazing staff. We stopped on a Military flight for the night. The staff went out of there way to make sure we were taken care of, including discounting our breakfast. The rooms we beautiful, and spacious. Thank you guys again!

Stayed: February 2018, travelled on business
Thank Kristin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wputtemans, General Manager at Hilton Garden Inn Austin Airport, responded to this reviewResponded 15 February 2018

Dear Kristin D

Thank you for your feedback and your service for our country!

We appreciate your business and please come see us again soon.

Sincerely,

The Hilton Garden Inn Austin Airport Team

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