It's obvious that the Four Seasons has embraced the "old style, high-service hotel" mantra and it shows. The service was impeccable, the common areas great, staff was friendly but sadly, it's over-priced even for luxury hotels.
There's nothing special about the rooms, it's just another hotle room. Plus, they charge extra for EVERYTHING. Come on guys, for $250++ a night you can't even throw in complimentary coffee in the rooms, Internet access or parking? Pleeease. In addition, the wireless Internet access (which you also have to pay an extra $15 per night) signal was terrible. I had to continually move around the room to find a good spot not matter what device (iPad, phone, or laptop) that I used. My room had NO view unless you count the roof of the lobby as a view.
In the end, no matter what the level of service is at a this hotel, it's just a hotel room. No amount of service can make up for lack of value. I'm sorry, I felt I was grossly overcharged for what I received.
- Official Description (provided by the hotel):
- At Four Seasons Hotel Austin, luxurious accommodations and superb amenities are underlined by gracious Texas hospitality and five-star service. Centrally located in the heart of downtown Austin, perched on the shores of Lady Bird Lake and surrounded by lush gardens, the resort-like Hotel provides a convenient base for those looking to experience all the city has to offer, from upscale shopping on 2nd Street and dining on South Congress to sightseeing and outdoor pursuits on the adjacent Lady Bird Lake Hike & Bike Trail. A combination of comfort and elegance, the Hotel's 291 guest rooms - including 28 suites - offer views of either the lake or Austin's vibrant downtown cityscape. Services such as twice-daily housekeeping, in-room dining, dry cleaning and laundry and a 24-hour Concierge ensure guests enjoy a stress-free and productive stay. Diners savor prime steaks, fresh seafood and a world-class wine list in TRIO, the Hotel's award-winning modern steakhouse, featuring a chic dining room as well as unparalleled al fresco dining on the restaurant's lakeview terrace. Known locally as "Austin's Living Room," the Lobby Lounge offers guests a convenient spot to gather with friends for beer, wine, signature cocktails and light fare, or a post-dinner nightcap complete with live music, which is offered several nights a week. Guests seeking relaxation and rejuvenation can spend the day in the outdoor saltwater pool, working out in the 24-hour Fitness Center or relaxing with a soothing massage, body treatment or facial in The Spa. ... more less
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- Also Known As:
- 4 Seasons Hotel Austin
- Four Seasons Austin
- Austin Four Seasons
- Four Seasons Hotel Austin Texas