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Reviews (153)
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31 - 36 of 153 reviews
Reviewed 24 October 2015

Well-situated hotel near interstate, shopping and restaurants, yet still quiet. We got in late, and were smilingly welcomed by the front desk staff, two young women. Spacious and nicely furnished lobby area.

Our room on the second floor was large, had good lighting, generous work desk, and sofa with coffee tables. Refrigerator but no microwave. The wall heater worked fine but was so noisy that we turned it off and didn't miss it at all. The room itself was nice and quiet. The bed was wonderfully comfortable with excellent linens. Bathroom was squeaky clean too. The coffee machine was unfortunately jammed onto an already smallish sink counter. Perhaps if there was brewed complimentary coffee available in the lobby, the messy in-room coffee machine could be eliminated and it would be better all around.

Overall we had a very good stay and appreciated the wonderful staff. We had forgotten our iPad cord, so we called them and they immediately mailed it to our home address. Thank you!

Date of stay: October 2015
Thank TeresaupstateNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2015

The hotel is beautiful. Very modern. The check in staff was more than helpful and very friendly. The pool was very warm and we loved it. Very quiet hotel and so many places to choose from close by to eat. The Starbucks in the lobby was much appreciated. Will definitely stay there again!

Date of stay: October 2015
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank paulag611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2015

This is a standard courtyard with friendly staff. It is great location for restaurants along a string of several strip malls. but you would still need a car. The staff training is uneven with some noobs that need more and others that have much experience.

Since I was there for three days, I was able to interact with: restaurant, front desk and cleaning staff. The restaurant was quite able, but cleaning and front desk was very uneven depending on experience levels.

The room was fine, but the folding closet doors were barely function and cried out for replacement. The doors were perhaps even unsafe, as they took a good amount of effort to close on ancient floor tracks. With full length mirrors they run the risk of breaking and injuring a guest. I ran into them at night on the way to the bathroom and had left them open rather then staining to get them closed, which was a mistake. If it wasn't for the unsafe closet doors, I would have rated the hotel as average....

Room tip: Check to make sure the closet doors function
Date of stay: October 2015
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank SkierPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Courtyard Akron Fairlawn, responded to this reviewResponded 19 October 2015

Dear SkierPA,
Thank you for reviewing the Courtyard Akron Fairlawn. I am glad to hear you enjoyed our location and the friendliness of our staff. However, I apologize for the problems you encountered with the closet door. I have addressed your concern with my maintenance team to ensure this is corrected. I hope that you will give us another chance in the future to provide the quality stay you deserve.

Sincerely,
Sharonda H.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2015

We were doing a show at the John S. Knight Center. This hotel was convenient to downtown and they gave us a great rate. It is also within walking distance to several restaurants and convenience stores. Would consider staying here again if in the area.

Date of stay: September 2015
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank BBmyself
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2015

Room was great --- clean, spacious and well appointed. Location near central Akron was convenient. Enjoyed thinking about old celebrities who may have stayed there when hotel was brand new. Nice stay.

Date of stay: August 2015
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank daytripper2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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