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“Lair for a king” 5 of 5 bubbles
Review of Pan Pacific Manila

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Pan Pacific Manila
Ranked #1 of 109 Hotels in Manila
Certificate of Excellence
Clinton, British Columbia, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Lair for a king”
5 of 5 bubbles Reviewed 8 March 2012

if you want the best, its here. super rooms, super service, just plain super. clean, great location, best butlers in the world. this is one place you will not regret staying in.

  • Stayed March 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Micheal D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AubreyAda, Manager at Pan Pacific Manila, responded to this review, 28 March 2012
Dear Valued Guest,

Thank you for staying with us and for sharing your very encouraging comments.

We are very pleased to know that are enjoying your stay and have been impressed by the services of our Butlers. As the first and only Butler Service hotel in the Philippines, we make it our utmost priority to ensure that we extend our most personalised and genuine caring to all our guests.

Please enjoy the rest of your stay and we hope to have you with us again on your next trip to Manila.

Sincerely,

Aubrey Ada
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,129 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (161)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
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  • English first
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English first
Tel Aviv, Israel
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 5 March 2012

We just stayed overnight at the Pan Pacific between two flights (total of 12 hours from landing to takeoff). The room we got was very large and comfortable. Breakfast was very good with a large variety of food to feed any taste. Overall we felt we got very good value for our money for the short time we were there.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Or_1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AubreyAda, Manager at Pan Pacific Manila, responded to this review, 11 March 2012
Dear Valued Guest,

Thank you for choosing Pan Pacific Manila.

We are happy to know that you liked our rooms and our buffet breakfast. We hope you can stay longer on your future visits to our Hotel and also see more of the Philippines.

Thank you very much.

Sincerely,

Aubrey Ada
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 March 2012

The pan Pacific was our last stop on our holiday through the phillipines and we spend 1 enjoyable and incredibly comfortable night there. The rooms were smart, modern and clean. There were lots of restaurant options in the hotel (which we didn't try) but there are lots of eateries just outside the hotel heading towards remedios circle area which offer better value.
The hotel benefited from a pool area which was fairly small but it was never busy when we stayed. The drink here is incredibly expensive and hard to justify, a SML beer will set you back 250 peso's from the mini bar or pool or you can go to a bar just down the road and pay 35-70 depending on the establishment.
The staff at the hotel were incredibly professional (all British butler trained) but we must single out 1 lady in particular, Marielle M Adarayan whom helped us in our goal to reach the Taal volcano through public transport. With the aid of her directions we were able to visit the volcano and get safely back to the hotel (9hour round trip but worth it) and she even sought us out the following day to check that everything was ok with our trip.
The area around the hotel is not the greatest, it's busy, dirty and a bit seedy but it felt safe.
Manila is not Bangkok, there is no central street for restaurants and bars, everything here is dotted about so you have to explore but in a way thats part of the charm- it's a mini adventure!
If you have to stay in Manila you can't go wrong with the pan pacific

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Fatmess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AubreyAda, Manager at Pan Pacific Manila, responded to this review, 6 March 2012
Dear Valued Guest,

Thank you for staying with us and for sharing your memorable experiences in your review.

We are pleased to know that you enjoyed your stay and your visit in Taal Volcano. We will surely pass on your comments to the rest of the Team and will recognize Marielle as well. We have also noted your comment about the price of the drinks at the pool and minibar.

We certainly hope to welcome you back again on your next visits.

Sincerely,

Aubrey Ada
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
pampanga, philippines
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 3 March 2012

We were here for our Officers Conference. The hotel service upon reception was organized, since officers were coming from all over the country.

The security is good (a card is needed to board the elevator to go through the rooms).

The room smacks of high-priced hotels in Makati. I had 3 very comfortable pillows and an extra small pillow for my feet!!!! How grand is that...

A spacious bathroom with a bath tub and complete set of toiletries, replenished everyday. Complimentary water is also replenished everyday, unlike other hotels where they give you only for the first day. There were also complimentary apples...

The breakfast has a wide variety of choices. Yummy too.

All of this, we paid only for Php 4,500 for twin-sharing.. Ours might have been a corporate account, I can't believe we paid that much with the same amenities as the ones in Makati.

TIP: The hotel is surrounded by a lot of local & international cuisines, finding something that suites your palate.

Lastly, I would like to thank JEFF of the Butler Service Reception, for making our check-in until check-out smoothly. Taking care of a large group of delegation coming across the nation is such a big feat.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ruby_eli_cha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AubreyAda, Manager at Pan Pacific Manila, responded to this review, 11 March 2012
Dear Valued Guest,

Than you for staying with us.

We are pleased to know that you enjoyed your stay as well as the conference you attended in our Hotel. We will certainly pass on your encouraging comments to all the Management Team and Butlers, especially to Jeff who handled your group's check-in.

We hope to welcome you back on your future visits to Manila.

Sincerely,

Aubrey Ada
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 22 February 2012

We stayed for 3 nights. The rooms spacious, luxurious and clean. The staff was always the nicest and try to assist with any of our travel matters. The breakfast buffet is brilliant as well as the outside pool and jacuzzi. Worth every penny.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ofir P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AubreyAda, Manager at Pan Pacific Manila, responded to this review, 24 February 2012
Dear Valued Guest,

Thank you for staying with us.

We are happy to know that you enjoyed your stay and that you found value in the services we offer. We aim to always create memorable experiences for all our guests.

Please do let us know when your travel plans bring you back to Manila.

Thank you very much.

Sincerely,

Aubrey Ada
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pan Pacific Manila

Property: Pan Pacific Manila
Address: M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines
Phone Number:
Region: Philippines > Luzon > Metro Manila > Manila > Malate
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Manila
#1 Luxury Hotel in Manila
#2 Family Hotel in Manila
#2 Romantic Hotel in Manila
Price range (per night): $162 - $287
Hotel Class:5 star — Pan Pacific Manila 5*
Number of rooms: 236
Official Description (provided by the hotel):
Pan Pacific Manila Hotel is the first and finest luxury hotel in the Philippines that delivers the promise of royal treatment by providing all guests with impeccable 'Butler Service' - a unique concept of consolidated services associated with the utmost personalised care. Located at the heart of the historical and cultural district of Malate in Manila, Pan Pacific Manila Hotel is just a short drive from the city's convention, exhibition and business centres. It is just 8 kilometers away from the Ninoy Aquino International Airport.A business hotel, designed to offer a comfortable abode to business travellers with its excellent facilities and service, it has 236 all-executive rooms and 7 spacious function rooms that cater to the accurate needs of the most demanding clientele.Pan Pacific Manila was recently recognised as the Philippines' Leading Business Hotel at the 2008 World Travel Awards. The hotel also ranked 44th in the Conde Nast Traveler Magazine's 2008 Top 100 Readers' Choice Awards for Asia Hotels. ... more   less 
Reservation Options:
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Also Known As:
Pan Pacific Manila Hotel Manila
Manila Pan Pacific

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