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Reviewed 23 September 2018

Booked a suite deluxe, two rooms each with toilet, just main room got bath tub, big living room, have a good sleep cause beds and pillows is comfy. foods served on breakfast also various. I'm satisfied.

Room tip: ask room blok A.
Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Izani A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2018 via mobile

1)check-in can be better further with minimal waiting time since key card already prepared prior check-in.
2)ground floor lobby well ventilated with air conditioning and celing fans compare to previous visits.
3)dated cafe refurbished and more comfortable.

Date of stay: September 2018
Trip type: Travelled on business
Thank Help201520152015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2018 via mobile

Good location and nice staff.
Room's were nice and beds comfy. Bathroom roomy and good.
However...
Although we were on a non smoking floor, we still smelled cigarette smoke from the ac system. Gross.
Breakfast buffet. Meat pastry with croissants was rotten and off. Thought I was going to projectile vomit. Go elsewhere for breakfast. The chicken burger though was delicious and margaritas were strong.
Pool area, drinks and staff were excellent. Too bad there were gulf arabs around the pool woth their spoilt and unattended kids and perve husbands.....

Date of stay: September 2018
Trip type: Travelled on business
Thank DeanB745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2018 via mobile

I was surprised at how identical the rooms are when compared to the photo on the booking site. It was a pleasant stay . Great English speaking staffs, excellent room service.

Didn't give a full 5 because I can see Tiny roaches on the buffet set-up at breakfast. Some at the drinks area, some at the porridge, some near the eggs. Everywhere.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank natsirrah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicasaKL, General Manager at MiCasa All Suite Hotel, responded to this reviewResponded 24 August 2018

Dear Reviewer,

Thanks for your very positive response and for info, we have since had our pest treatment people retreat the area. We have a preventative approach to keeping pests at bay but on occasions the pesky little critters win...but not for long.... :)

Kind Regards

Gavin Fletcher

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2018 via mobile

This is a place which is I would like to stay ever. The best one in malaysia. The staff are very friendly and service is excellent. Wifi system is good for work. Thankful all receptionist who i forget the name.

Date of stay: August 2018
Trip type: Travelled solo
Thank aarif03810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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