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Pacific Regency Hotel Suites
Ranked #73 of 346 Hotels in Kuala Lumpur
Reviewed 17 February 2012

Thank you to all the staff at Pacific regeny suites,the rooms are generous and the location was satisfactory.Of an evening the hotel pool area and bar are very popular with guests.

Room Tip: take an upgrade to a suite if available..well worth it
  • Stayed: October 2011, travelled with friends
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1  Thank LimitedEdition
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 16 February 2012

Stayed here in November 2011 as a couple. I would stay again but I think there is better value in KL - this one is definitely not a 5 star.

The hotel is in a good location only 15minute walk from the Petrona's Towers and public transport and is in a high-rise building (about 30 floors). The check in was a bit rough, the staff were friendly but everything seemed very unorganised and hectic. We did receive a free upgrade to a Junior Suite which was very much appreciated due to the building works on the ground floor .

The rooms are great, a little dated, but great. Very comfortable, nicely decorated and with everything you need including a 2 TV's, DVD player, equipped kitchen, bathrobes and a big array of toiletries. The beds are very comfortable and have large flumpy pillows. We had amazing views of the city from our room on the 27th floor.

The food is only ok, it was pretty overpriced. Again the staff/service failed here when we asked for the trays to be taken from the room and nobody showed up.

The hotel has a gorgeous rooftop pool with some seating boxes surrounded by glass that give spectacular views of the city. At check-in we were told there was a pool party upstairs that night and that we didn't need to book a table but when we arrived at 8.30pm every seat was booked out by people who weren't guests and we couldn't sit down and have a drink! That was really disappointing! I couldn't believe that they didn't have some small allocation of seats for guests as a 5 star hotel. When we complained to the front desk they really weren't bothered and didn't even offer any reason/excuse other than they often have functions for outside guests.

The morning we were leaving we had booked a wake up call which we never got and gave another complaint which fell on uninterested ears. Luckily, we were up early anyway to go for a swim in the rooftop pool which was really nice.

Overall it is a lovely hotel, the rooms are very comfortable and I would stay again but I think for the price range you could find a hotel that is more deserving of your money and would give you friendly service. The staff and the service really knocked the marks down on this one for me.

Happy Travels!

Room Tip: High Floor - Better views of the City. And if you want a view of the Tower make sure you ask!
  • Stayed: December 2011, travelled as a couple
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2  Thank Little_Miss_Aero_Eng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2012

We arrived early in the morning and received a room upgrade (to the biggest suite they had!) which was lovely. We had a great view across the city including the Petronas towers. Room was very spacious and clean. Decor obviously a few years old, but nothing to complain about. Breakfast was great, we loved the Malaysian specialities, but we didn't try the restaurants. There are so many good places to go in KL that it wasn't necessary. The rooftop pool is fab for sipping cocktails and feeling on top of the world!

  • Stayed: November 2011, travelled as a couple
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2  Thank Sam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2012

This location is excellent, right in the heart of the cities with great views and well fitted rooms that are very clean and well furnished despite the age of the hotel. The rooftop is excellent even at night when quiestionable and loud music is played. Even then, good for party goers. Food is above average, the spa was under refurbishment when we were there and the gym is big with plenty of decent equipment. Free internet a bonus and good connectivity. TV's are ok and come with DVD player. Staff very attentive to requests and responsive too.

Room Tip: Get a room on a high floor as they provide great views. Get yourself to the rooftop pool during the...
  • Stayed: February 2012, travelled as a couple
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1  Thank RikTNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2012

The best part about this hotel is its location; it is just about 10-15 mins walk from both Petronas and KL Tower. The tariff is relatively cheaper given its location. The room and the bathroom were spacious. We were given a room on the 32nd floor and, as you must have guessed, the view was breathtaking. The room was well-equipped, it had a mini kitchen with a cooking range and utensils. Additional crockery or appliances were provided on request. We had asked for a micro oven which was promptly fitted in our room in no time.
The hotel staff were courteous, the service excellent. They helped us with all our queries about sightseeing and taxi booking.
The Luna bar on the roof top was an excellent place to chill out after a tiring day. The bar staff were very friendly and were forever ready with suggestions about their cocktails. Liquid Sunfire, a flaming cocktail and their speciality, is a must try. The food portions served were huge, can be easily shared.
Breakfast was charged but we got a 20% discount on the bill. The variety wasn't much but the food was good. Besides, there were a lot of restaurants around this area so eating out was never a problem.
All in all, a very good hotel to stay. I would highly recommend this place.

Room Tip: Higher floors will give you a good view of the city. However, the music from the bar can be a tad bi...
  • Stayed: January 2012, travelled as a couple
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2  Thank KBora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pacific Regency Hotel Suites

Address: KH Tower | Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#56 Luxury Hotel in Kuala Lumpur
Price Range: $64 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pacific Regency Hotel Suites 4.5*
Number of rooms: 283
Official Description (provided by the hotel):
The hotel offers 283 suites, stylishly decorated with its trendy yet comforting feel, complete with modern amenities. Special touches in every suite include the roomy ensuite bathroom with separate shower, 40-inch LCD screen television with selected satellite channels, complimentary wireless internet access and stunning views of the Kuala Lumpur skyline. These suites are also great for longer stays in the cities as they come equipped with a kitchenette, complete with crockery and cutlery as well as a lounge area, but are also perfect for short homely stays. When night falls and it’s time to wine and dine, you don’t even have to set foot out of the building. The Pacific Regency Hotel Suites houses one of the most hip, trendy nightspots in the entire city; Luna Bar. Located on the rooftop of the 34th floor, expect an unparalleled 360˚ view of bustling Kuala Lumpur, topped off with great music, a stylish crowd, the rooftop pool and a chill, relaxed ambience. Choose to dine al-fresco, huddle up in dark comfy spots or be seated at any one of the several bars; whatever your choice, look forward to a night you’ll remember. If you’re in the mood for something spicy and tangy, stop off at the 23rd floor and dine at the Soi 23. Expect Northern Thai cuisine, bursting with exotic flavours that will tantalise your taste buds, available for lunch and dinner. If Thai food isn’t your thing, opt for their ala carte menu which offers local and Western delights, all served while you gaze out onto the KL skyline. ... more   less 
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Also Known As:
Pacific Regency Hotel Kuala Lumpur
Regency Kuala Lumpur
Regency Hotel Kuala Lumpur

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