This is my second stay at SIKL because as Starwood Privilege member, we get a complimentary night in either one of their 3 hotels properties in KL - Sheraton, Le Meridien or Westin. I opt to upgrade to a deluxe suite with reasonable charges and I truly did not regret it.
The deluxe suite is spacious, with about 900 square feet – even larger than some apartment units in KL. It has a living room, a guest washroom & a spacious bedroom. The washroom features 2 wash basins & 2 shower heads. Even though, there is no rain shower, the normal shower head is good enough, although rain shower does give an extra feel of luxury. You also get to have a platter of seedless grapes & a small bar of chocolate.
The room decor is ok; however some of the fixture looks “aged”. Room is clean & there is a complimentary of 6 bottles of mineral water, a full range of toiletries & personal care items & personally, I feel that Sheraton Imperial rewards SPG customer perfectly well. The room that we are staying was at Starwood Preferred Guest level for both my stay.
Staying in a suite entitles you to visit the Sheraton Club located at 38th floor. You can opt to have your daily breakfast here, though they only serve continental breakfast or full breakfast at Essence located at 1st floor of the hotel. I would rate the service at Sheraton club as average, on 9th June 2012 (Saturday), the service was excellent. The club manager was around, asking guest on their needs. The waitress on duty was good, asking around what drinks we would like to have even though near closing hours, too bad didn’t manage to note her name. During my visit on Sunday, before checking out, I need to order the drinks with waiter, though the club does not seem to look busy, perhaps the manager was not around.
Check out was OK, though the speed can be improved. However, the front service manager Nixon & staff on duty – Aloysius keep apologising for keeping me to wait.
Overall, it is a lovely place to stay
- Official Description (provided by the hotel):
- Nestled in the city center and just steps away from the city monorail and LRT lines, the hotel offers seamless access to Kuala Lumpur's main attractions making it just minutes away from the city's best shopping and dining venues. For your stay, explore our Sheraton Club Suite which offers panoramic vistas of the city skyline and extra in-stay benefits with great value. Dine in our award winning Celestial Court restaurant for an authentic Chinese dining experience or a romantic dinner at a free-standing trattoria styled after a rustic country home, Villa Danieli. ... more less
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- Also Known As:
- Sheraton Kuala Lumpur
- Kuala Lumpur Sheraton
- Sheraton Imperial Kuala Lumpur