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“Nice "aging" hotel” 5 of 5 bubbles
Review of Shangri-La Hotel Kuala Lumpur

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Shangri-La Hotel Kuala Lumpur
Ranked #4 of 341 Hotels in Kuala Lumpur
Certificate of Excellence
Singapore
Level Contributor
81 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Nice "aging" hotel”
5 of 5 bubbles Reviewed 2 June 2012

This hotel has been around for a long time and it shows no sign of aging.

The lobby is spacious and gives the guests a very welcoming feel upon arrival. Service is good.

Room is nicely decorated.

However, this hotel is not in the Bukit Bintang area, so you need to take taxi if you need to go shopping. Opposite the hotel there is TGIF.

Room Tip: Higher floor rooms have a view of KL city.
See more room tips
  • Stayed May 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ultrakenzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6,719 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,401)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Dammam, Saudi Arabia
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 2 June 2012

By far, Shangri-la KL is one of the best hotels I've ever been to in my entire life.
The staff are really friendly and helpful. The room are really spacious, luxurious and comfortable.

The breakfast is a must have, good variety of choices from all over the world. The fruits are extraordinary.

The location is great, within walking distance to subway station and the Petronas.

Do I want to visit it again? certainly yes.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NasserHS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 2 June 2012

Room was great, service was great, Breakfast was outstanding, Pool could have been a little bigger but it was nice. The Gym was above average for a hotel. The gym had all types of machines, including a smith machine, a rowing machine, a heavy bag, and a good range of dumbbells. Authors bar had a wonderful view of the area and was reasonably priced(by Singapore and U.S. standards). Valet parking was reasonable. The staff were exceptionally helpful...

  • Stayed June 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank zeus252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, New South Wales, Australia
1 review
5 of 5 bubbles Reviewed 2 June 2012

Great hotel with excellent service. Worth arranging the pick up service - we were taken straight from the car to our room. Beautiful hotel with beautiful staff

  • Stayed June 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jenny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
65 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed 31 May 2012

Stayed here before and after a beach excursion to Tioman. Everything was what you'd expect of a Shangri La hotel. Nice clean rooms, deluxe and very comfortable. Good room size and comfortable bed. Quiet. Nice bathrooms with all the amenities. Bathrobes, lots of towels. Prompt responses from housekeeping. Definitely a 4-5 star experience.

Only thing that I didn't like was the hair dryer with a very short cord fixed to the desk drawer. Hard to use for women.

Things I really liked: free internet, very friendly lobby staff, lots of complimentary bottled water, extremely helpful concierge desk.

The gym was very well equipped with a great selection of equipments. Nice outdoor pool. Love the cafe--great pastries, chocolates and desserts. Across the street was Starbucks and various restaurants. Short walking distance to subway trains and the Petronas.

Highly recommended.

  • Stayed May 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank probativev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel Kuala Lumpur

Property: Shangri-La Hotel Kuala Lumpur
Address: 11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Kuala Lumpur
#1 Family Hotel in Kuala Lumpur
#3 Business Hotel in Kuala Lumpur
#3 Spa Hotel in Kuala Lumpur
#4 Luxury Hotel in Kuala Lumpur
Price range (per night): $154 - $234
Hotel Class:5 star — Shangri-La Hotel Kuala Lumpur 5*
Number of rooms: 662
Official Description (provided by the hotel):
Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL! ... more   less 
Reservation Options:
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Also Known As:
Shangri La Kuala Lumpur
Shangri La Hotel Kuala Lumpur

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