A generally excellent hotel - We booked 2 rooms and stayed for 3 nights in March. We were given an upgrade for one of the rooms which was great. Generally the property was well kept and maintained and located in the heart of KL. Accessibility to malls and entertainment was within easy walking distances even with kids. There's also plenty of entertainment options to keep the children busy! 3D movies just across the road and indoor theme park at Berjaya Times Square a little walk away.
Service was generally good, concierge knowledgeable and helpful, with the rooms well appointed. However, what was surprising was the lack of wine glasses in the rooms of a hotel of this stature.
Food and spa vouchers - several vouchers were given of up to RM50 for a minimum spending of RM200 at the restaurants within the establishment together with spa vouchers. We had dinner on 2 of 3 nights at the restaurants - hence the vouchers came in pretty handy. Time didn't permit us to use the spa voucher though.
Taxi tips - To get a better deal for a taxi to the airport, one could step onto the road where cab queues gather and secure your preferred cab at a negotiated price at your appointed time. One has to be a bit careful while running on meter even from the hotel cab as family members tried to get to the bus terminal one day and while running on meter, the tab came up to RM70-80!
Otherwise, a highly recommended property to explore KL from.
- Official Description (provided by the hotel):
- Modern L-shaped Tower Hotel situated in Star Hill complex, a mixed-use development including a six-level retail mall. ... more less
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- Also Known As:
- Jw Marriott Kuala Lumpur
- Marriott Kuala Lumpur
- Kuala Lumpur Marriott