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“Great location”

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JW Marriott Hotel Kuala Lumpur
Ranked #10 of 342 Hotels in Kuala Lumpur
Certificate of Excellence
Alexandria, Virginia
Level Contributor
80 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great location”
Reviewed 24 January 2012

Superb location...very close to high shopping. There are some great restaurants in the shopping mall across the street. The Lebanese place was very good. There is a very nice food court in basement floor of the mall. I have stayed at this hotel several times and the lobby always very crowded and check in is always hectic. The cocktail hour in the Executive Lounge is very nice. The breakfast in the Executive Lounge is not as nice and the scramble eggs appear to be made from powered eggs. The service in the executive lounge was very nice and friendly.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GaryFSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,450 reviews from our community

Traveller rating
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    70
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (348)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Sheffield
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 20 January 2012

Great hotel, loved staying here. Was amazed when I walked in that the hotel was so cheap! stayed here for 3 days during a business trip so didnt get to enjoy it completely but I had a good go.

Make sure that you visit the restaurants on the ground floor which is in the shopping mall in the hotel. Some nice little places, the Lebanese is great!!!

The only thing that spoiled the trip was a bout of the runs which came from a day trip to Vietnam. Nevertheless, the hotel helped me back on my feet. They went out at 10pm to find an open pharmacist and bought me something that may help. All very kind......

Was sad to leave.

One point worth noting though is that if you are visiting clients on the edge of KL and not in the centre, stay elsewhere as the traffic is terrible!!

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TommyKnoxville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver
Level Contributor
82 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 19 January 2012

This is a nice hotel, with a great pool area, multiple restaurants, and is connected to a huge mall. The mall is very high end, and has lots of great dining opportunities.

Especially the sunday brunch .

The hotel itself is very clean, staff very friendly and helpful.

The room was large and well appointed.

Internet was fast and worked well, though at first I had signal issues so they had to install a wireless router in my room.

Nice concierge lounge as well.

  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joesmoe00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
92 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 17 January 2012

Moved here from another hotel in KL and was pleasantly suprised by the price - RM450++ per night. The lobby was nice and clean and the staff were incredibly helpful and friendly at all times.

The room was very luxurious with a very comfy bed and nice view out of the window. The room could not have been better, apart from one slight complaint. The room next to ours was accessible by a door in each room, obviously for families and the problem is the connecting door is not soundproof at all. We had some very loud Chinese people in the adjacent room, it sounded like about 4 people and all they did was shout at all hours of the day and night, plus they kept banging drawers/doors shut too. Obviously not the hotels fault but disturbed us quite a bit.

The room service was very good, if pricey. The wireless internet has to be avoided - it was very expensive, but the saving grace was that on the business level there are free computers for use and you can even print out for free too. This is a great idea, it's nice for a hotel like this to offer something without charging.

The staff on the concierge were very helpful and efficient when we wanted to leave lots of bags until late at night (we were catching the train to Singapore). I would definitely be staying here again if I return to KL and would advise you to as well (if you look around on the internet and book in advance you should be able to get an even better deal).

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Terry_Onads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cottingham, United Kingdom
Level Contributor
263 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
Reviewed 16 January 2012

We are regular visitors to JWM in KL and during the last two years since a new General Manager was appointed, the hotel has undergone quite an extensive makeover and thd hotel is right back at the top of thd tree! The Executive Lounge has also implemented some changes and the young staff are learning quickly:-)

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GRT7V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Hotel Kuala Lumpur

Property: JW Marriott Hotel Kuala Lumpur
Address: 183 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Kuala Lumpur
#4 Business Hotel in Kuala Lumpur
#6 Spa Hotel in Kuala Lumpur
#10 Luxury Hotel in Kuala Lumpur
#11 Romantic Hotel in Kuala Lumpur
Price range (per night): $198 - $334
Hotel Class:5 star — JW Marriott Hotel Kuala Lumpur 5*
Number of rooms: 514
Official Description (provided by the hotel):
Modern L-shaped Tower Hotel situated in Star Hill complex, a mixed-use development including a six-level retail mall. ... more   less 
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Also Known As:
Jw Marriott Kuala Lumpur
Marriott Kuala Lumpur
Kuala Lumpur Marriott

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