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“Cheap, But Cramped And...Bedbugs!”
Review of TravelHub KL

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TravelHub KL
Melbourne, Australia
Level 5 Contributor
62 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Cheap, But Cramped And...Bedbugs!”
Reviewed 29 January 2012

I read great reviews about the Travel Hub - it seemed to be the only budget guest house with no reports of bedbugs - so booked in for a three-night stay. The place is ostensibly clean; it's very quiet (so quiet that a sleep-in after a big night out is easy); the staff and family who run it are very friendly; and it's cheap as chips (around RM 29-30 for a single fan room, with breakfast and WiFi included). At this price the room is, predictably, little more than a bed with walls; and one must walk between the ever-present lounging backpackers and TV set to access the bathrooms, kitchen or reception desk, which makes things kind of uncomfortable.

The most disturbing part of my stay, however, was on the third night when I discovered multiple red bites appearing on my lower legs after sitting on the bed for a couple of hours. I spent the next few hours picking off what looked like tiny little black mites. Bed bugs are probably unavoidable when tourist traffic if busy, particularly in budget accommodation. But I have since written to the Hub to inform them of this problem and received no response.

If you want a cheap place to crash as you explore the metropolis of KL, this is a good place to do it; and parasitic nocturnal companions are, presumably, an unavoidable component of budget travel.

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Globad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Brisbane, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 January 2012

Very happy to arrive safely after dark and be met by a kind smiling face. My room was clean and the bed comfortable, and thankfully with a reliable air-con. I stayed 2 nights as a stop over. Hearing the call to prayers outside the window was a treat. The shower and kitchen were basic but clean and functional. Situated in a great location 5 min walk to bus, train, monorail and night markets. The buildings in the area are old and difficult to maintain so don't expect modern sparkling luxury. The staff are efficient and quite adorable. I remember the youngest daughter singing and dancing as she cleans and paints freshly the walls. The place is kept neat and clean, with sweet homely decoration. The family touched my heart with their lovingness. Thank you so much .. <3 ..... I will be back !

  • Stayed October 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank j b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kl
1 review
Reviewed 11 January 2012

I've stayed in a lot of guest houses in KL, and so far this is one of the best. It's a family run business, and they're all really friendly and helpful. If you have any problems, they'll do whatever needs to be done to resolve the issue. The guesthouse gets a good cleaning every day, and most importantly, there aren't any bedbugs. There's coffee and tea 24 / 7, toast for breakfast, if you can get up that early, and a sink and fridge in the kitchen area. The location is perfect, hidden in a quite part of Chinatown, and as the name "Hub" implies, right in the middle of a triangle between 3 different metra lines (yellow, green and purple lines). The premises' are secure, you have to be buzzed in, so need to worry about non-guests wandering in and disappearing things. Great place!

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank s s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 4 Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 January 2012

The staff bend over backwards to make each and every person feel valued and important. Not to mention the fact that they run a very efficient place. While the place is definitely "budget" and meant for the budget traveler, it makes up for it in its location and staff. Moreover, the staff is more than happy to give all sorts of advice of where to go and what to see in KL.

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ctd1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 January 2012

The staff were very friendly. When I checked in they had no reference of my booking, but managed to sort me out with a better room than I had booked for. It was obvious that the staff are there to help you out and not just take your dollar, which was great.

The bed was probably the noisiest thing I have ever slept on and the room was very basic, but there was free toast in the morning which was great. The shower was ok, and the toilets were clean.

I would recommend this for anyone stopping over in KL for a night or two, not any longer though!

  • Stayed February 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TravelHub KL

Property: TravelHub KL
Address: 5-1 Jalan Balai Polis | (Jalan Panggong), Kuala Lumpur 50000, Malaysia
Phone Number:
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #17 of 264 Speciality Lodging in Kuala Lumpur
Price range (per night): $14 - $38
Hotel Class:2 star — TravelHub KL 2*
Number of rooms: 4
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia APAC, Wotif.com, Hotels.com, HostelWorld, lastminute.com.au, Agoda, Hooroo Pty Ltd and HotelQuickly so you can book your TravelHub KL reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Travel Hub Hotel Kuala Lumpur

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