We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good location, friendly service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Royale Chulan Kuala Lumpur
Ranked #25 of 349 Hotels in Kuala Lumpur
Certificate of Excellence
Reviewed 25 April 2012

I stayed at the Royale Chulan for 4 nights attending a conference.
The conference facilities were excellent, the food good.
It's a traditional style hotel, so don't expect a Sheraton type facility.

The pool was very large and I enjoyed it every day after a long day work. The gym was nice.
The rooms were large and well equipped. The beds were comfortable.

Service was good, staff very friendly and accommodating.
The lounge on the 5th floor was excellent and a great place for small private meetings.

I enjoyed the food at the Chinese restaurant. Breakfast offered a large variety of food. The expresso could have been a little better.

  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank eTurboNews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (2,611)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,555 - 1,559 of 2,611 reviews

Reviewed 22 April 2012

Firstly this hotel is in a great location bu sadly the room which we were pointed was quite sad and miserable looking! I put allot of time into researching hotels in KL as this was our honey moon and wanted it to be right. Checkin was relatively smooth but there was a conference going on and feel that it took the president over other guests staying at this hotel. Reception new it was out honeymoon and congratulated us which was a great welcome
Sadly the room did not live up this, carpet was really dirty, lots of stains all over the place, the room was extremely hot and the air conditioning did not seem to bring the temperature down. During our 2 night stay we made 3 requests at reception informing them that our room was hot, an engineer would be called up to have a look, as far as were concerned this did not happen as the temperature did not change during our stay. We also made 2 calls to he royale call line with no responce.
Our first kettle did not work, the second one leaked water all over the floor and finally the third one worked. The scales in the bathroom did not work and the light fitting in the bathroom was falling away from the ceiling.
Overall considering the occasion of our stay we feel very disapointed especially the fact the air con was non existent and nothing was done in our eyes to rectify this problem.
Great location but sadly would not stay at this hotel again and would also doubt if this hotel is really a 5 star

Stayed: April 2012
4  Thank James8896
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2012

Really can't knock this so as far as five star hotels go it is definately 5 star. My only comment for anyone staying is not to get a room overlooking the pool. The outlook is beautiful and the pool is amazing but we couldn't sit on the balcony because of the droning noise from the airconditioning fans which are housed at the end of the pool. Try and get a room close to the front of the hotel so you don't hear the noise and yes I agree with another advisor that you can hear people in the adjoining rooms. The breakfast was great and the service was lovely. My only other comment is that if you like boutique hotels you wouldn't stay here. Big plus for us was opening windows onto balcony, which seems hard to find in KL.

Room Tip: Make sure you ask for a room with a balcony, but not near the a/c units. From our room overlooking...
See more room tips
  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2012

We spent 2 nights at the Royale Chulan earlier this month. There were hits and misses. The hotel is beautiful and located about 15 minutes from the KLCC. We were surprised that upon check-in, we were simply told where our room was and left to make our own way there - which we preferred to do anyway, but we'd assume that this being a 5-star hotel, we would be escorted to our room. The room was very spacious and luxurious and came with a balcony. The walls were surprisingly thin, and we could hear what was going on next door. The breakfast was a lavish spread of international foods. On our last night, we tried one of the restaurants, the Bunga Emas, and were extremely disappointed - the food was average and the service slow and uninspired. On the whole though, we were satisfied with our stay. We felt that for the price, which included breakfast, this was a good deal.

  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank pvlwright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2012

I have just spent 7 nights at the Royale Chulan, what a great place to stay. Check in was easy, the staff were very pleasant and helpful. On day 2 of my stay, I had an issue with the plumbing in the bathroom and as soon as I reported it I was quickly moved to another room. My new room over looked the pool and had a balcony - this suited me better then the city view room. Both the room and bathroom are large, there is plently of space to unpack or just pile up the shopping bags... Breakfast was great, plently to choose from and eggs cooked to order. The hotel is in a good location, a 5-6 min walk to the pavilion shopping centre and monorail station. After reading mixed reports about this hotel I didn't really know what to expect, but I have to say that I had a great stay and would highly recommend it. Again great value for money.

Room Tip: Ask for a room overlooking the pool, you get the added extra of having a balcony where you can sit a...
See more room tips
  • Stayed: April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank TMF73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kuala Lumpur hotels
1.4 km away
DoubleTree by Hilton Kuala Lumpur
2.1 km away
Sheraton Imperial Kuala Lumpur Hotel
0.8 km away
Hotel Istana
Hotel Istana
#24 of 349 in Kuala Lumpur
3,946 reviews
Show Prices
Show Prices
Show Prices
3 km away
The Majestic Hotel Kuala Lumpur
1.4 km away
Somerset Ampang Kuala Lumpur
Somerset Ampang Kuala Lumpur
#17 of 349 in Kuala Lumpur
894 reviews
0.3 km away
Pullman Kuala Lumpur City Centre Hotel and Residences
Show Prices
Show Prices
Show Prices

Been to Royale Chulan Kuala Lumpur? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Royale Chulan Kuala Lumpur

Address: 5 Jalan Conlay, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in Kuala Lumpur
#17 Romantic Hotel in Kuala Lumpur
#17 Family Hotel in Kuala Lumpur
#20 Business Hotel in Kuala Lumpur
#25 Luxury Hotel in Kuala Lumpur
Price Range: $78 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royale Chulan Kuala Lumpur 5*
Number of rooms: 402
Official Description (provided by the hotel):
Royale Chulan Kuala Lumpur incorporates contemporary services and facilities and features Malaysia's unique architecture. Guests have the opportunity to relax in one of the 402 rooms and suites or in any of the well-appointed serviced apartments and studio apartments. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia APAC, Agoda, Booking.com, Ctrip TA, Wotif.com, Hotels.com, getaroom.com, HotelQuickly, Cancelon, TripOnline SA, Hooroo Pty Ltd and lastminute.com.au so you can book your Royale Chulan Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing