Zing had changed its name to Lai Ching Yuen. We have been visiting this restaurant for their dim sum for a few years. But didn't really get to write a true review to reflect its current standard of quality in terms of food and service. Because their staff turnover was quite high. We don't see those familiar faces we used to and we get to see new staff every few months when we visit.
Here are my review for the restaurant:
1. Their dim sum has a great improvement compare to last time when it was called Zing. The chef had created new items to the menu and that is a good news to frequent visitors like us. The improvements not only shown on the taste but also on the display of the food. It's one of our favorite dim sum place in KL. You must try Char Siew Bao. It tastes so nice compare to the last few months.
2. Services is not as good as compare to last time. There were a few staff who were attentive to customers resigned and joined other hotel. The current staff needs improvement in paying more attention to customers needs e.g. be more proactive when you see family with kids will need a baby chair, baby sets etc. The best quality of service is still at Shanghai, JW Marriott KL. Their rooms are always fully booked in few months ago which I'm not sure how true is that because I see some rooms are empty but they are reluctant to give it to you when you request.
3. They always partner with bank for promotion. So check it out at their restaurant for the promotions!
Overall, we enjoy the food and the ambience of the restaurant. Kids always enjoy dining at the restaurant.
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