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Reviewed 6 April 2018 via mobile

The hotel was good.

It has a good size Swimming pool and a decent gym. Room was clean but the pillow sheet has stain on it, which makes it ultra disgusting.

When I checked out I asked for a bottle of water and they told me to buy it from the lobby at 1RM each. So no free water I Guess..

Won’t return due to the stain and the weird policy to have to pay for the water.

Stayed: April 2018, travelled on business
Thank AdrianC4544
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mazura_Mohamed, Front Office Manager at VE Hotel & Residence, Bangsar South, responded to this reviewResponded 12 April 2018

Dear Adrian C,

Thank you for your recent review at TripAdvisor! We take all the feedback we received very seriously and are looking into ways we can improve on our services and standards.

It has been a great pleasure being of service to you and we look forward to being of service to you again in near future.

Yours sincerely,
Mazura Mohamed
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

Nice Family stay with kids. easy access too LRT station with safe and convenience walking bridge to cross to opposite way (to the LRT station) Clean environment, friendly staff, good foods. my kids enjoy to play at the swimming pool. have a kids pool suitable for them.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank syahidatulsyukur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mazura_Mohamed, Front Office Manager at VE Hotel & Residence, Bangsar South, responded to this reviewResponded 12 April 2018

Dear syahidatulsyukur,

Thank you for the perfect score you have bestowed upon us! Your compliments inspire us to continually provide and improve the level of service that guests have come to expect.

It has been a great pleasure being of service to you and we look forward to being of service to you again in near future.

Yours sincerely
Mazura Mohamed
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

Currently the hotel is great because it’s new - so, if you need to be around Bangsar - this is the place to stay.

Functional, well equipped rooms (no point to upgrade to Deluxe as the rooms are the same except a small work area)...

I can already see though that the rooms and facilities are starting to age and won’t age well.

So, enjoy whilst it lasts!

Stayed: February 2018, travelled solo
Thank Alena R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mazura_Mohamed, Front Office Manager at VE Hotel & Residence, Bangsar South, responded to this reviewResponded 12 April 2018

Dear AlenaRossini,

Thank you for your recent review at TripAdvisor. Your feedback inspire us to continually provide and improve the level of service that guests have come to expect.

It has been a great pleasure being of service to you and we look forward to being of service to you again in near future.

Yours sincerely
Mazura Mohamed
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2018

Nice room & good facilities & design. Worth with money you pay, I can say it is affordable price but with high quality service & facilities. Location also is strategic, near to highway ( NPE, Federal & Kerinchi Link).

Room Tip: Choose higher level for best view!!
  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank muhazamshahmokhtar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mazura_Mohamed, Front Office Manager at VE Hotel & Residence, Bangsar South, responded to this reviewResponded 28 March 2018

Dear muhazamshahmokhtar,

Thank you for your recent review at TripAdvisor. Your feedback inspire us to continually provide and improve the level of service that guests have come to expect.

It has been a great pleasure being of service to you and we look forward to being of service to you again in near future.

Yours sincerely
Mazura Mohamed
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2018

Cozy hotel environment. Staffs were very efficient, good attitude, helpful. Good hotel for those who choose for business trip. Strategic location, near to various malls and LRT station. Overall, I had a pleasant stay for days.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jeannee915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mazura_Mohamed, Front Office Manager at VE Hotel & Residence, Bangsar South, responded to this reviewResponded 28 March 2018

Dear jeannee915,

Thank you for the perfect score you have bestowed upon us! Your compliments inspire us to continually provide and improve the level of service that guests have come to expect.

It has been a great pleasure being of service to you and we look forward to being of service to you again in near future.

Yours sincerely
Mazura Mohamed
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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