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“****Horrible Tax Refund Policy******”

Takashimaya Osaka Store
Ranked #42 of 1,279 things to do in Osaka
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Attraction details
Owner description: The Takashimaya department store has stood proudly as a symbol of this bustling area for more than a century, offering the top quality brands and excellent customer service for which Japan is famous. Takashimaya welcomes international visitors, combining traditional Kansai regional hospitality with special services to enhance your shopping experience.
Reviewed 6 June 2018 via mobile

The line for tax refund is extremely long and you can refund on the day of purchase only....But yet they still Charge 1.1% of excluding tax price for service. wow... genius way to get the money from customers either way!

make sure you have at least 1hour extras for the tax refund process, or you might end up having to pay extra (to the store) than you planed. ;)

Date of experience: June 2018
2  Thank mace l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"food hall"
in 7 reviews
"department store"
in 9 reviews
"big mall"
in 2 reviews
"walk around"
in 3 reviews
"top floor"
in 2 reviews
"basement"
in 12 reviews
"cosmetics"
in 4 reviews
"shopping"
in 13 reviews
"hankyu"
in 2 reviews
"tourists"
in 4 reviews
"merchandise"
in 2 reviews
"fashion"
in 2 reviews
"subway"
in 2 reviews
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8 - 12 of 183 reviews

Reviewed 4 May 2018 via mobile

Very big mall with lots of variety and lots of brand . It’s very nice place to shop and has many designs and items that I can’t find elsewhere ! Love shopping here !!

Date of experience: April 2018
2  Thank happyhok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018

It is a good store and very large. The food hall is excellent and connects to Namba Station.

The VAT refund is on the top floor. The wait is so long that we preferred to pass.

Date of experience: April 2018
1  Thank fivestarholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2018 via mobile

There are many people queuing at the VAT Refund counter at Takashimaya department store at Namba, Osaka and the queuing can take more than an hour. It is poor management and discourages tourists to shop. It is a waste of time; the worst I have seen in Japan

Date of experience: January 2018
Thank Ef L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 November 2017 via mobile

Amazing food hall with wide selection of food you can eat right away, snacks to take away, and the most amazing gift boxes to bring home for friends and family. Service is impeccable, the place is clean and bright, a foodies dream.

Date of experience: November 2017
3  Thank CKWJ30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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