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Matt B

Cozy and quiet walking distance to Shin Osaka station.

Review of New Osaka Hotel
4.0 of 5 bubblesReviewed 6 Aug 2018
A cozy and welcoming hotel close to Shin Osaka station, The hotel is quiet and air con was good in the rooms.
Wifi was fast. Staff were friendly and spoke adequate English.
The hotel is also located in a business district and there are several convenience stores and restaurants around in the surrounding blocks.
A good option if you are on a budget and need a good nights sleep.
Date of stay: August 2018
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Reviews (346)
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11 - 16 of 346 reviews
Reviewed 6 June 2018

True walking distance from Shin Osaka station. Location is perfect for those who want to use Shinkansen as part of your normal commute such as travel to Kyoto, Tokyo, or even Kobe as part of your trip so that you don't have to carry your luggages on regular train (which should be really troublesome)

Shin Osaka station got it all - many great restaurants, bento, supermarket, and starbucks

The hotel itself is clean. The room size is ok especially comparing to nearby hotel (MyStay is super small, for example).

Nothing wrong with the hotel and considered worth the money

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
3  Thank lousifers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 April 2018

Simple business hotel with good staff. Cannot vote it as a four star hotel though.
Very close to Shin-Osaka station and was good for me as I reached the hotel late at night. Its good for businesses, would not rate it high for families. Not much for Children to do in the hotel.

Date of stay: March 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank sourav2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 April 2018

The best thing about this hotel is it’s location less than 5mins walk to Shin-Osaka Shinkansen station. Beyond that the hotel is a disappointment. The staff spoke hardly any English, there is no air-con so the room was stuffy, the hotel was old and dated. On the night we checked in our toilet bowl clogged and overflowed. A maintenance guy came to clear it but the problem still persisted the next morning. We highlighted it to the front desk on our way. When we returned in the evening they were still working on the problem. They said it would take another half an hour to complete. We asked to change to room on the same floor so as to minimize the hassle of the transfer. Not recommended for long term stay, only overnight stay if you need to be near Shin-Osaka station.

Date of stay: April 2018
Thank RubinaGan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 April 2018 via mobile

The best thing about this hotel is it’s location. Located less than 5mins walk from the Shin-Osaka Shinkansen Station, it is really convenient. Other than that, the hotel is disappointing. The staff hardly spoke any English, the hotel is basic, there is no air-con so it gets really stuffy. Our toilet bowl was clogged and overflowed on the night we checked in. The maintenance guy cleared it somewhat but the problem persisted in the morning. We highlighted the problem again but when we return to the hotel in the evening they were still working on it. We then requested to change to a room on the same floor to minimize the transfer process. Not recommended for long stay, only for overnight near the station.

Date of stay: April 2018
Trip type: Travelled with friends
Thank RubinaG33
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 December 2017

This is a nice little hotel a mere few minutes walk from the main entrance of Shin-Osaka Station, where the bullet train stops in Osaka. The rooms tend to be rather small, as in most Japanese business hotels, and it could be in a little better shape, but overall, it is especially good for someone who wants to spend less and still be conveniently close to the station. There is a Family Mart about 100 meters away from the back entrance, a small cafe restaurant on the lobby level, and a bigger Chinese restaurant on the 13th floor. The staff is nice and friendly, and help make your stay comfortable.

Room tip: Especially good for single travelers.
Date of stay: December 2017
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Nefertem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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