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“Convenient location, well kept hotel”

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The Ritz-Carlton, Osaka
Ranked #5 of 307 Hotels / Ryokan in Osaka
Certificate of Excellence
London, United Kingdom
Level Contributor
243 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
“Convenient location, well kept hotel”
Reviewed 12 March 2012

I stayed in the Ritz-Carlton for 1 night on business.

The lobby is very smart, and reception staff are all very friendly and speak good English. The room was large, with a view over the station. It had a good sized ensuite with bath, shower and fully functional Japanese toilet (the best I came across whilst in Japan). The bed was very comfortable, and the room itself was in a good state of repair, with no scuffs, dust, dated furniture etc. All in all a well kept room.

Breafkast was reasonably priced and there was a massive selection, from traditional Japanese, American and Continental in the breakfast buffet, to a host of pricier a la carte options.

Finally, the lobby lounge had a lounge singer in the evening which provided some pleasant evening entertainment.

All in all I'd highly recommend the hotel for a stay in Osaka.

  • Stayed March 2012, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank bobdibest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (95)
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English first
Sakura-shi, Chiba, Japan
Level Contributor
1 review
Reviewed 7 March 2012

pricey...but perfect hotel. will be back for sure!

  • Stayed September 2011, travelled with friends
    • Value
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    • Sleep Quality
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Helpful?
Thank えりぃ★
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
93 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 7 February 2012

I have stayed there a couple of times, once in a standard room and once in a bigger room (forget the name of the room type). The rooms are very clean and the normal rooms are a good size, particularly for a Japanese hotel. The bathrooms are excellent. The bigger room (actually two rooms) was very good and definitely worth the extra price if you are staying with your family. The decor is not quite to my taste but it is still OK; it would also be good if they could have a few more English language TV channels in addition to BBC and CNN. The movies on the pay on demand channel are also a bit out of date. However there was a DVD player in the room, which was useful.

The location is good - about a 5 minute walk from Osaka station (which itself is one stop from Shin-Osaka station, where the bullet train stops). Quite a few high end shops are in the same area as well as some good restaurants and bars.

I have also stayed in the Hilton and the Westin, which are quite near by, and the Ritz Carlton is better than both of these. (The Hilton is even closer to the station but is not such a good hotel and you need to catch a shuttle bus to the Westin from the station.)

  • Stayed February 2012, travelled solo
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank TeejTeejTeej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio TX
Level Contributor
263 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed 6 January 2012

The hotel is located 5 to 10 minutes walk away from the JR Osaka Station. Underneath Osaka Station is a very, very large underground shopping area that spans not only JR Station but several other train stations and several department stores. It is sometimes frustrating and sometimes fun to get lost down there.

The hotel is of the quality that you'd expect of the Ritz Carlton. The building interior and exterior is posh, and the service excellent and consistent.

Our room was a nice sized room with nice furniture and a flat-screen TV. Our room faced kind of northwards so we had a veiw of the JR Station as well as of the really, really cool looking Sky Building.

The breakfast was very good, decent variety and excellent quality.

Room Tip: Ask for a room with a view of the Sky Building
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  • Stayed April 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada, Kentucky
Level Contributor
48 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 5 January 2012

i stayed there for 1 night only , but it is a fantastic stay and I had a wonderful new year there!
Location---it is close to JR station , and can get to airport by limousine bus easily and comfortably.
Room---It is an excellent room(superior room), spicous and classic, beautiful city view,
Staff---Friendly, speak in fluent English, helpful and very polite,
make me feel I am a VIP !!!!
Facility---- wonderful but no free internet in room.
I had a New Year Brunch Buffet in Splendo, delicious and good service.
It is a highly recommended hotel for relaxing trip!!!

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MelodyCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Osaka

Property: The Ritz-Carlton, Osaka
Address: 2-5-25 Umeda, Kita-ku, Osaka 530-0001, Osaka Prefecture
Phone Number:
Region: Japan > Kinki > Osaka Prefecture > Osaka
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Osaka
#3 Business Hotel in Osaka
#5 Family Hotel in Osaka
#5 Romantic Hotel in Osaka
#5 Luxury Hotel in Osaka
Price range (per night): $420 - $1,131
Hotel Class:5 star — The Ritz-Carlton, Osaka 5*
Number of rooms: 292
Official Description (provided by the hotel):
Explore Japanese culture, history and modern delights at one of the premier Osaka hotels. Just a short drive from the historic cities of Kyoto and Nara, The Ritz-Carlton, Osaka is located in the prestigious business and shopping district of Nishi-Umeda , where guests can indulge in boutique shopping, sophisticated dining and the ancient sights of the city. Featuring the look and feel of 18th century English nobleman's Georgian home, this distinctive Osaka hotel features a 450-piece art and antique collection, a fitness center, elegant event space and one of the largest guest rooms in Japan. •292 Guest rooms including 18 Executive Suites, 64 Ritz-Carlton Club rooms and suites, two Japanese Suites and two Ritz-Carlton Suites •La Baie - Light, creative, contemporary and traditional French delicacies •More than 26,490 square feet (2,461 square meters) of meeting and conference space ... more   less 
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Also Known As:
Ritz-Carlton Osaka Hotel Osaka
Osaka Ritz Carlton
Ritz Osaka

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