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2 - 7 of 278 reviews
Reviewed 13 January 2019 via mobile

Hotel is right above the midosuji subway line and on the popular shinsaibashi shopping road. It’s super convenient for visiting the sites of Osaka and was surprisingly quiet considering the location.
Check in was quick- you can do it digitally in the lobby though staff was always available too. Toiletries are in the lobby too- razor, body scrub, etc. rooms are typical and tight- Japanese style soaking tub and robe. Bonus was the foot massager - excellent at the end of a long day of walking.
Laundry was convenient on top floor- only one washer and dryer though so plan ahead. It’s cheap and includes soap powder, but the dry cycle left everything damp even after an hour. Allot more time then you think you may need.
I didn’t have breakfast as there were a TON of options for food nearby.
Maids didn’t leave an extra fresh towel for the second night, and there were some stains on the coverlet. Not as much attention to detail as I expected. Fridge in room plus electric kettle.
Overall a good experience and a good value.

Date of stay: January 2019
Thank leahw1979
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
VFshinsaibashi, マネージャー at Hotel Villa Fontaine Shinsaibashi, responded to this reviewResponded 17 January 2019

Thank you for your stay HotelVillafoniatneShinsaibashi.
And Thank you for taking the time to share your feedback.
Foot massager is one of the pride of our hotel.
We are very sorry We made you feel uncomfortable about cleaning.
We will re-educate cleaning staff.

We hope to welcome you back to our hotel very soon!

Thank you!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2018

It's a good hotel, with a good location.
Breakfast is ok, staff is ok. The average is really ok.
The room was clean. I don't really have so much to say. The location is the must in this hotel. Everything else is ok.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank Thaísa M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Connector810531, マネージャー at Hotel Villa Fontaine Shinsaibashi, responded to this reviewResponded 1 January 2019

Thank you for staying with us Villa Fontaine Osaka Shinsaibashi.
We are grad to hear that you liked us especially the location.
We hope that you had a great time with us in Osaka.
We are going to improve our service better and looking forward to seeing you again!

Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2018

Good location, friendship employee, warmly room. the hotel is near center of Osaka. you cant buy any think you need: the food, drink. and it easy to get the metro. And in my memory, it's near the KOBE beef retaurant, very very dilycious

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank TrungDQ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Connector810531, マネージャー at Hotel Villa Fontaine Shinsaibashi, responded to this reviewResponded 22 December 2018

Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2018 via mobile

This hotel is at a good location, close to public transport. Shopping street is just around the corner, Namba is about 20 minutes walk. The hotel is a bit run down, room was really small and could use a re paint and good cleaning. Bed was comfortable and sheets clean, bathroom is very very small. Walls are a bit thing, can hear the people in the next room. If you’re not staying in the hotel for long , it’s good for a short stay. Breakfast was very poor quality, staff is nice.

Date of stay: November 2018
Trip type: Travelled solo
Thank Roving761197
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
VFshinsaibashi, Maneger at Hotel Villa Fontaine Shinsaibashi, responded to this reviewResponded 2 January 2019

Thank your for staying with us.
Also, thank you for your opinion.
As for the facilities of the room, we will make improvements to make it more comfortable.
Also we changed some breakfast menu.
We will make an effort to satisfy you the next time.
We are looking forward to seeing you again.

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Reviewed 5 October 2018 via mobile

The main draw of this hotel is its close proximity to Shinsaibashi subway station. Considering the bustling location, it's also surprisingly quiet.

Rooms are on the small side, and that's in comparison to similar Japanese hotels. Breakfast not included, so cannot comment on that. There is a Family Mart nearby (walk out of hotel away from the subway station).

Staff lacked warmth and/or smiles, but this place met the need of a clean and quiet bed for the night. And the foot massage machine in the room was a pleasant bonus.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank basht2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
VFshinsaibashi, マネージャー at Hotel Villa Fontaine Shinsaibashi, responded to this reviewResponded 17 January 2019

Thank you for staying with us.
We are very glad that you can enjoy it.
Furthermore, We try to be satisfied.
In addition, please use it when you came to Osaka.
Thank you so much.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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