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“Poor service”
Review of Ramen Muraji

Ramen Muraji
Ranked #111 of 16,553 Restaurants in Kyoto
Price range: AU$8 - AU$26
Neighbourhood: Gion
Restaurant details
Neighbourhood: Gion
Reviewed 8 October 2024

Poor table service. Had to wave someone down to take our order. Waited even longer to have our plates cleared and had to again ask for our dessert that was part of the set order. Constant line of people waiting to be seated at empty tables with no one seating them. Food was okay but not worth the wait.

Date of visit: October 2024
    • Value
    • Atmosphere
    • Service
    • Food
Thank Mason D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inden Style, その他 at Ramen Muraji, responded to this reviewResponded 24 October 2024

Thank you very much for visiting us. We sincerely apologize for the delay in table service, the mistake in your order, and for the inconvenience you experienced.

We are very sorry that you were not satisfied with your experience. We will take your comments seriously and strive to improve our service in the future.

We apologize again for the inconvenience caused. We will continue to make efforts to please our customers, and we hope you will continue to patronize us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (224)
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1 - 5 of 224 reviews

Reviewed 31 May 2024 via mobile

One of many great options in the area. I had one of the dinner sets - ramen, fried rice as a side dish, and matcha ice cream for dessert. Excellent value, quality food, welcoming service in a classic Japanese cosy environment. Recommended.

Date of visit: May 2024
Thank jontL1146UI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 May 2024 via mobile

Steel your nerves and push through the curtain and slide back the door. You’ll be rewarded for your bravery.
This place is run and staffed by a small crew of women and they know what they are doing. We were greeted straight away, then sat at the bar/counter in short time. The flavors coming out of this minuscule kitchen are remarkable. I ordered the Original Tsukemen and my wife was gifted with the Black Ramen- of course we both chose well. I can admit that she had the deeper umami flavor than did, but my bowl was perfect. The pork and egg were excellent.
The quality food, relaxed atmosphere and on point service were deeply appreciated after walking around in the rain for hours. We hated to leave, but now have an excellent memory from our trip. Unfortunately, now that we are home, ramen shops here don’t even come close to the smells, tastes and satisfaction we got from a short break from the rain in Kyoto.

Date of visit: March 2024
1  Thank Jeff B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 May 2024 via mobile

My white ramen and the recommended sake were both delightful. The atmosphere of the restaurant and the communal dining was enjoyable. A must try for those who love ramen.

Date of visit: April 2024
Thank Gayle M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 November 2023 via mobile

By accident we found this place and we were very happy work the Ramen menu we found. Pairing with sake was also excellent, so highly recommended 😊

Date of visit: November 2023
Thank libalibaliba
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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