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nicolafirenze76
Florence, Italy

Great stay 7 nights

5.0 of 5 bubblesReviewed 2 Mar 2017via mobile
We felt really comfortable in this hotel, located in the center, everything is near, the room was very nice, the staff is very kind and helpful, there is a great onsen also... recommended!
For short or long stays
Date of stay: March 2017
Trip type: Travelled as a couple
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11 - 16 of 114 reviews
Reviewed 26 February 2017 via mobile

Stayed here for 1 night for a quick Kyoto trip. Wanted a traditional ryokan stay, wasn't prepared to spend the typical large amount of cash that most cost. The experience was a positive one overall, however a ryokan by its definition is basic, with a mattress on a tatami mat floor. So why splurge on the fancy ryokans one might ask?

PROS:
- Central location. Close to market.
- Onsen downstairs. You must go here if staying here.
- Friendly staff. Always greeted us with a smile, and waved goodbye to us when departing.

CONS:
- Staff were not too helpful trying to book a restaurant for us for dinner. They referred us to the Kyoto tourist board, who charge a fee for restaurant bookings.
- Bathroom was very basic & dated.

Recommend eating the breakfast in house. Dinner can be done in house or out at a restaurant.

Date of stay: February 2017
Trip type: Travelled as a couple
2  Thank Ben S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 February 2017

This hotel was a great way to experience a Ryokan in a slightly westernized style. The hotel was neat and clean with an exceptionally friendly staff.

The rooms were spacious and traditional. They had options for both tatami mats, or "westernized" cots that added a little cushion to the tatami mat experience.

We didn't take advantage of the dinner offered, but the traditional Japanese style breakfast was excellent.

The hot baths were incredibly relaxing.

We were very glad that we took a night to spend here in the Ryokan.

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank Bradley B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 October 2016

We stayed three nights at this great hotel. It has the feel of a Japanese Ryokan but is a bit more upscale than the traditional. The hotel is on a quiet street and close to many local restaurants. It is about a 10 min. cab ride from Kyoto station but it puts you in the center of the real downtown residential/business area. The staff was very efficient and accommodating even escorting you to the door of the taxi. The room was very clean and my husband enjoyed the onsen bath each night. The signage on the hotel is difficult to see. Since there are three Matsui hotels in the area I would recommend you have their address with you and give it to the taxi driver. Would definatly stay there again. Hotel also has laundry which we used and worked out well for us.

Date of stay: October 2016
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
3  Thank JEAN B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 September 2016

This is the best hotel I stayed during the vacation in Japan. Japanese style room with very hospitable staffs. Location is great, walking distance to Nikishi market and bus station in Shijo area.Dinner and breakfast is also very delicious. I can never forget the staff even wave a flag for farewell after check out. Amazing experience!

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
4  Thank LiJianlie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 August 2016 via mobile

With Japanese hospitality at its best, this ryokan and it staff made my stay very enjoyable. The staff are gracious, kind, attentive, and always helpful. The rooms are comfortable, elegant, and very clean. This ryokan is conveniently situated in the heart of Kyoto.

Date of stay: August 2016
Trip type: Travelled solo
Thank Nesrin V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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