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“Reasonable priced but a little out of the way”
Review of Palace Side Hotel

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Palace Side Hotel
Ranked #103 of 376 Hotels / Ryokan in Kyoto
Reviewed 6 October 2011

Firstly the staff were lovely and helpful and spoke excellent English. However, the main thing to note is that the hotel have a small map on their website and looking at it, it looks like a fairly short walk from the train station. I walked for 40 minutes with a heavy backpack and was only halfway to the hotel, so ended up in a taxi to get the rest of the way, so the map on their website is very misleading as to it's location. Someone on trip advisor said it was a great location but I would strongly disagree. The rooms were ok and served a purpose but its at least a 20 minute walk to the main centre of Kyoto and it's a taxi back if you've had a few drinks.
The mattresses weren't too comfortable either so any back problems, sleep elsewhere.

Room Tip: You cannot walk here from the train station. Their map is very misleading.
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  • Stayed: September 2011, travelled with friends
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1  Thank graham07930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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144 - 148 of 341 reviews

Reviewed 5 September 2011

I can't give this hotel an entirely negative review, because the hotel staff is excellent, as is their daily breakfast. This could be a very lovely hotel, but it's in major need of a renovation. The rooms are quite small, so if you're traveling as a couple, expect to be functioning in cramped quarters.

If you simply need a place to rest your head, this hotel will suffice. Something to keep in mind, this hotel is on the southwest side of the Kyoto Imperial Palace. Keep this in mind when trying to locate the hotel for the first time. I got lost when I arrived in Kyoto, and wasn't anywhere close to the Imperial Palace.

The bed is quite hard and springy, the bed and bath linens are old, and the furniture fixtures are old. What this hotel lacks in appearance it more than makes up for with its staff service. Everyone was very lovely.

Take advantage of their bike rentals. It's a bargain, and exploring Kyoto by bicycle is a very unique experience.

  • Stayed: October 2010, travelled solo
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Thank mclassic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2011

The prices at Palace Side are very good, much cheaper than in equivalent hotels. Rooms are clean, comfortable and more than big enough. Plenty of useful facilities e.g. coin laundry, communal kitchen and meeting area, non-smoking throughout (unusual for Japan) but there is an area on 2nd floor for smokers to indulge - as a smoker myself I've never found this to be a problem. Free LAN Internet access in every room and 2 free to use PCs in the lobby for those without their own gear. The location is great, despite what some other reviews have said. 3 minutes walk from Marutamachi subway station and major bus routes. It's really easy to get to the rest of Kyoto from here. This is not a luxury hotel, if you want that experience then stay somewhere else - and pay for it! For ordinary mortals though, Palace Side has more than enough of what you need.
The best thing about Palace Side though is the staff. They are the most helpful and friendly bunch of people I have encountered almost anywhere. We've stayed here several times now and would never even think of staying anywhere else. A man from Hokkaido who I was talking to once summed it up perfectly ... "Palace Side is the best hotel in Kyoto".

Room Tip: Book early to get you choice of room type, it's a popular hotel. Only a few have a kitchenette.
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  • Stayed: August 2011, travelled as a couple
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1  Thank MickeyTheFixer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2011

I stayed for 6 nights in a western style single room.

The Hotel is located near the Marutamachi station (2nd exit) opposite the Imperial palace.

The rooms are o.k. they are clean but worn and they are not the calmest since the Hotel is directly next to the Karasuma dori street.

The staff is friendly and helpful.

The thing that seems to cause some trouble in Hotel is the fact that the usage of the computers in the lobby is restricted to 30 minutes.

A great thing is that there are Vending-machines (for beer and non alcoholic beverages) and laundromats available on the 2nd floor.

  • Stayed: August 2011, travelled solo
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1  Thank HibouBrieselang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2011

A group of us stayed at the Palace Side Hotel (PSH) for a week in late May. The hotel is very comfortable, well maintained, and the staff are all very friendly and helpful, and are fluent in English. They were consistently eager to provide any assistance we required.

It is across the street (to the west) from the Kyoto Imperial Gardens (Gyoen), which is a great place for walks, as well as tours (with prior arrangement) of the imperial buildings.

The hotel is a five minute walk from a subway station, with bus stops close by, as well. We never had to wait more than a couple of minutes for a taxi.

Rooms are air conditioned with individual controls, and have free wired (not wireless) high speed internet access; cat 5e/RJ45 cables are provided in each room. I clocked the speed at over 20 Mbps up and down.

The PSH includes a full service restaurant (three meals a day, cost not included in room rate). There is a common area with a microwave oven, eating and cooking utensils, and an extensive library of books in a variety of languages. The hotel is entirely non-smoking, except for a smoking room on the second floor.

A great place to stay, reasonable rates.

  • Stayed: May 2011, travelled with friends
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2  Thank GuyJeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palace Side Hotel

Address: 380 Oukakuencho, Kamigyo-ku, Kyoto 602-8011, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > Nishijin District , Kawaramachi / Karasuma / Shijo Omiya
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#6 Best Value Hotel in Kyoto
Price Range: $95 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palace Side Hotel 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Palace Side Kyoto
Hotel Palace Side

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