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All reviews convenient store rooms are small different pillows train station twin bed room beds were very comfortable recommend this hotel room amenities japan trip every morning top floor minute walk three nights green tea western style public bath japanese standards
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Reviewed 30 April 2018

The room is very very small, there is almost no space for our suitcases. And in the morning we can hear the cleaning staffs talking outside in long time. When we entered the room, I checked whether the bed sheet were new, it was not. with Long hairs from other guests WHO stayed before us.

The breakfast was ok, but not exciting.

  • Stayed: June 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank hzh30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
京都タワーホテルチェーン, Receptionist at Kyoto Tower Hotel Annex, responded to this reviewResponded 29 May 2018

Dear Mr.hzh30

Thank you very much for your preference to our hotel this time.
We feel very sorry for any inconvenience regarding with our room spaces.
As you said, our room size is not a big one, so we are recommending to our guests to make a good use of rounge space
in a 1st floor, beside the bar counter. We also feel extremely regrettable to hear that our cleaning staff was talking outside for long time and also there was not made a enough cleaning done in your room. We showed your comment to all of our cleaning staff and we would like to do all possible to not repeat this problem.
We appreciate for your positive comment regarding with breakfast. We would like to continue improuving the quality of breakfast to be able to satisfy all the guests.
Thank you very much for taking your own time to write your comment.
Your comment is important to be able to make better our service quality.


Best Regards

A. Kochi
Receptionist
Kyoto Tower Hotel Annex

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Reviewed 29 April 2018

The hotel is well presented and very convenient. It is close to Kyoto station - a few blocks, close to Kyoto Tower, restaurants, etc. It is about 100 metres from a Lawsons convenient store. The hotel has a bunch of bathroom amenities that guests can take as required. The room is comfortable yet small.

Breakfast is a little expensive for what it available.

Having 24 hr washing machines and dryers available for guests was great for us and saved a great deal on getting this done elsewhere. I could do it whilst my daughter slept upstairs.

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Service
Thank Bruce J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
京都タワーホテルチェーン, Reception at Kyoto Tower Hotel Annex, responded to this reviewResponded 25 May 2018

Dear Mr/Ms Bruce J

Thank you very much for your stay at Kyoto Tower Hotel Annex.
We also appreciate for taking your own time to write kind comment above.
We are glad to know that you could utilize our hotel’s location to enjoy your travel in Kyoto.
Hotel amenities is our especially recommended item to our guests, so it is our
pleasure to know that you made a good use of these items. Washing machines and dry machine is also our new service after our hotel’s renovation in the March of last year. As you said, many guests is using this service every day 24hrs.We are sorry you couldn’t satisfy with breakfast price. Breakfast is also our especially recommended service to our guests, so we would like to continue doing all the possible to improve this quality.
We look forward to seeing you in a new future if you have an other opportunity to come to Kyoto.

Best Regards
A Kochi
Reception
Kyoto Tower Hotel Annex

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Reviewed 2 April 2018

Just a short walk from Kyoto station this hotel offers comfortable western style rooms with good facilities. The staff are friendly and helpful and they speak reasonable English.
Nearby restaurants and convenience stores offer a variety of eating options, and A buffet breakfast was included in the price.

Stayed: March 2018, travelled with friends
Thank 26waynew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
京都タワーホテルチェーン, Receptionist at Kyoto Tower Hotel Annex, responded to this reviewResponded 9 May 2018

Dear Mr/Ms kyw20152015

Thank you very much for your staying at our hotel.
We also appreciate for your kindly comment regarding with our facilities and services.
As you can see in the other comments, our hotel was renovated on March of last year and we made a plan to offer comfortable western style room. So we are glad to know that you were satisfied with our new facilities. As you were also included in your comment, we always try to do our best to improve our english speaking skill in order to communicate with many guests who comes from other countries.We feel this necessary because the number of guests from other countries is continue increasing in Kyoto. We are also trying to continue making better of breakfast so that guests can enjoy various sort of meal contents.
Thank you again for your preference to our hotel and if you have an other opportunity to visit Kyoto, please come again to stay at Kyoto tower Hotel Annex.

Best Regards

A Kochi
Receptionist
Kyoto Tower Hotel Annex

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Reviewed 12 January 2018 via mobile

Staff speaks very good english so communication is never a problem. Staff very welcoming and truly epitomes the Japanese hospitality.
Kyoto tower train station and the tower itself is around 8 minutes walking distance. A mall is about 2 blocks away. Fushimi Inari-taisha is a few train stops away.
A Lawson Convenience store is a few steps away, vending machines right infront of the entrance. Foosball and chess are free for use in the lobby. Complimentary refreshments a nice touch. Bathroom amenities and pillows are by the front desk and guests free to get whatever they need.

Stayed: January 2018, travelled with family
1  Thank 518TriciaG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
京都タワーホテルチェーン, Receptionist at Kyoto Tower Hotel Annex, responded to this reviewResponded 15 January 2018

Dear Ms.Tricia G

Thanks for staying at Kyoto Tower Hotel Annex and taking your time to write a review for us.
And glad that you have the good experience in our hotel.But we know our input wasn’t enough.
As you said our location is so close to station and any attractions in Kyoto.
And about the amenity we have prepare that for the guest, so that the guest can pick and choose whatever they like.

We are looking forward to see you again in the future

Regards
CK Yu
Receptionist
Kyoto Tower Hotel Annex

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Reviewed 7 January 2018

My boyfriend and I stayed in this hotel for 3 nights in Nov 2017. Hotel really close to the main train station. Easy to find and modern feel. Rooms slightly larger than in Tokyo and expected for Japan. Location good and easy to get around from here. Not near that many places to eat and hotel restaurant only at lunchtime. Bar closes early if wanting a drink at end of night 9.30pm. Overall I’d highly recommend staying here if in Kyoto and this room was perfect for us. When sight seeing room is hardly used and this was perfect.

Stayed: November 2017, travelled as a couple
Thank emilylT382RF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
京都タワーホテルチェーン, Receptionist at Kyoto Tower Hotel Annex, responded to this reviewResponded 15 January 2018

Dear Ms.Emily L

Thank you very much for staying with Kyoto Tower Hotel Annex. We also appreciate so much for your kind comment for our service and facility.
It is our pleasure to know that you could make a good use of our location to go to many part of Kyoto. After renovation of our hotel in March of last year, we changed the rooms and robby for modern style. So we are also glad to know that you could feel comfortable in your stay. We also appreciate for utilizing our bar service at night. In addition to the drink menu, we serve flavor water for free every day. Did you have a chance to drink it ?During winter season, we also offer a hot flavor water. On next time, please feel free to drink it and make a good use of robby space because there’s many books that you can read about Kyoto’s culture.
We look forward to seeing you again if you have an next opportunity to visit Kyoto and Kyoto Tower Hotel Annex.


Sincerery Yours
A Kochi
Receptionist
Kyoto Tower Hotel Annex

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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