My wife and I spent 4 days at this hotel and we were thrilled with the level of service, hospitality, and room. We stayed in a newly renovated deluxe room with oversized Queen bed and it was one of the best rooms I have ever stayed at in Japan. The large shower area was especially nice. The room included a divan and spacious desk area. Everyone at this hotel seems to speak good English and they are all anxious to help you in any way they can. We were especially impressed by the Concierge service. My wife was slightly ill one night and the concierge went out of their way to help us. There restaurant recommendations were very good and they even set us up at a great Tempura restaurant at 25% discount because the concierge knew the chef. I was a little concerned about this arrangement until I went on internet and found out the Ten-you restaurant was top rated and our meal reflected the ratings - it was excellent. The only negative to this hotel is its location. There is a free shuttle every 20 minutes to a subway station but if you travel the city by bus as I like to do, you will have to walk 10-15 minutes to the nearest bus stop. My wife and I don't mind walking so this was not a problem. We took the shuttle each morning and then walked 5 minutes to a Starbucks a quick breakfast. from there it was another 5 minute walk to a bus stop so location never was a problem for us. The best part of this hotel was the price - I was able to get the room for $145/night on hotels.com - a great bargain.
- Official Description (provided by the hotel):
- Award Winning HotelLocated at heart of Kyoto with newly renovated Atrium lobby and bar. The hotel has won 4 Black Pavilion on Michelin's guide in 2012 and is located near Nijo Castle, Nishi-jin and other must see tour spots. Facilities and servicesFree shuttle bus to Karasumaoike is available. Also there are 6 restaurants/bars offering cuisines from traditional Japanese to contemporary Western with chef from International Culinary Olympics Japan team. Spacious Guest roomsRenovated in 2010, all rooms include hotel's original brand Dream Journey Bed, large size bathtub and a cotton waffle bathrobes with night shirts. Flat-screen TV is viewable from both the bed and dining area. ... more less
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