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Hotel Mume
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Reviews (772)
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All reviewsbutterfly roommoon roomwind roomred dooryogurtantique shopscomplimentary happy hourgion districta small boutique hotelrestaurant recommendationsoutstanding staffdinner reservationsbreakfast was delicioustaxi driverbooking restaurantsquiet streeteach evening
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528 - 533 of 772 reviews
Reviewed 7 August 2012

We arrived in torrential rain and the 'ladies of the Mume' came rushing out with umbrellas and shrill greetings - they are just fab - so welcoming and want to go OTT to make your stay in Kyoto the best it can be. The place is small - just seven rooms; as a family of four we had a whole floor to ourselves which was great. The rooms can be a little 'cosy' but that's the point of this place really. Breakfast is served on a bookable basis and is good. Every evening there is a happy hour from 5-7pm with free drinks (anything you want) and snacks - when the staff come and help with any planning for the next day. They are whizzes with their many maps, guides and local knowledge. Everything they suggested worked out well and we had a great trip. The Mume is located in Gion which is Geisha district of old and you can walk down pretty streets past little rivers. We even came upon a traditional wedding when we were there. Lots of photo opportubnities and interesting stuff to see. Would definitely recommend.

Room Tip: Go for one with a view
  • Stayed: July 2012, travelled with family
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2  Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2012

Hotel Mume is a boutique hotel that is perfectly located in the Gion District. It's the ideal place for a woman traveling along.
The rooms are lovely if tiny and the bathroom is a marvel. I actually took a video of the Toto commode, which opens whenever you enter (it's like having a pet greet you when you return home!) Breakfast is in a delightful small bar/dining room overlooking the canal, and the home-made pastries and jams are simply delicious. Given how expensive food is in Japan, the value of the breakfast is quite important. There is also a happy hour in the afternoon, and tea or juice whenever you might like it.
But the real value of the hotel is the staff. Generally in Asia I found the concierge service to be less than helpful. But Hotel Mume is dedicated to service to such a degree that they will walk to the corner to assure that you have a good cab driver, change the seat on your flight home, send you to a (slightly) cheaper restaurant than the one you read about in the guidebook.
In a place like Kyoto, where language and cultural differences can be daunting, it is incredibly helpful to have a staff of women speaking perfect English helping you to arrange every aspect of your day and evening.
Note that this much personal attention can be a bit overbearing if you prefer to travel on your own without much interaction with the hotel staff. But I found their interest in my visit to be genuine, and genuinely helpful.

Room Tip: Moon Room has no window so it's either a great or terrible place to recover from jet lag, depending on how much you want to sleep. I had to set an alarm to wake, as it is completely dark even in the daytime.
  • Stayed: July 2012, travelled solo
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4  Thank BuffCrone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2012

I'll start by saying that if you want to be left alone, this may not be the place for you. But if you would like suggestions and recommendations for where to eat and sightsee, this is a great place to go. The staff speaks very good English and is wonderful about helping choose restaurants, calling taxis and supplying and marking maps for you. The room (Wind) was typically a little small but spotless and beautifully appointed. The beds were very comfortable, the complementary drinks were nice and the included breakfast was good, if a little gourmet. The giant bowl of perfect fruit slices and yogurt were great and they also had decaf coffee, which is rare in Japan. Location is good in the Gion district and it was very quiet.

  • Stayed: July 2012, travelled as a couple
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1  Thank MrsD918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2012

Can only agree to all the other excellent reviews of Hotel Mume. We are so glad we chose to stay here for our first Japan experience. Every morning the delightful staff helped us wth our sightseeing choices, marking maps and giving advice. Every evening they helped to choose a restaurant, booked a table, then printed out a picture to help us find it, invaluable in a place where nearly every restaurant looks the same from outside. The breakfast was delicious, served by so friendly staff with perfect English. We had to check out early before breakfast started, but were still given a bag each of tasty breads for the journey.

We enjoyed the two hour complimentary drinks every evening in the elegant sitting room, so relaxing after a hard day sightseeing! Decoration throughout the hotel is elegant, including the bedrooms and fab bathrooms! If we ever return to Kyoto, will definitely stay here again, a real taste of Janpanese hospitality and care.

Room Tip: We stayed in one of the Moon Rooms, small but lovely. Bed was very comfortable and furnishings fab. But it is a dark room, with one window opening onto a next door's brick wall, but by no means let that put you off. We would book again.
  • Stayed: July 2012, travelled as a couple
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4  Thank fussyrover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2012

If you are looking for a comfortable and clean modern hotel in a perfect Kyoto location for sightseeing - this is the place for you. My wife and I had a wonderful experience - the hotel staff spoke perfect English and were able to help us plan each of our days in Kyoto, make dinner recommendations and reservations and also help us coordinate the rest of our trip in Japan. VERY helpful.

Also, the breakfast is amazing (Western style) and they have real espresso coffee (the good stuff). The daily happy hour was also a nice treat.

I would highly recommend this hotel, we will definitely be back.

  • Stayed: May 2012, travelled as a couple
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2  Thank AbbeyandNate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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