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Reviews (105)
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All reviewsbreakfast tableboutique hotelinternational staffricegreat locationyogurtwould highly recommend this hotelprivate gardenpublic transportationcomfortable bedperfect hotelloved this hoteljapanese stylevisit kyotohotel staffquiet streetwould definitely stay here again
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28 - 33 of 105 reviews
Reviewed 31 March 2018

Great location, awesome rooms with all comforts and friendly service. We got a bunch of advice from the front desk and they were very helpful with any questions. Great Japanese/ Western breakfast and we were lucky enough to be there during Thursday when they offer free introduction to sake. Overall we had wonderful stay.

Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
Thank elinahann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2018

Great location, very quiet and extra attentive staff. Never seem annoyed by any of your requests no matter what they are. Don't let the not having a bathtub deter you. The shower is epic! Has nozzle and rain shower feature along with a little bench.

Stayed: March 2018, travelled solo
Review collected in partnership with this hotel
Thank Christina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2018 via mobile

Absolutely fabulous small boutique hotel in a great location near Gion area. Very nice comfortable modern rooms with lovely appointments, and facilities. Perfect English and other languages spoken, which is a bonus. Staff excellent, very friendly and helpful. Highly recommended if you want to spend a few days in Kyoto.

Stayed: March 2018, travelled as a couple
Thank edward5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2018

We stayed at the HEGS on a trip through Kyoto. The hotel was excellent - clean, friendly staff, and in a great location. Our room, which I think is representative of the general room layout, was large and well lit. The bathroom was great. One note - the hotel is only about 4-5 stories tall, so you're unlikely to have a view unless you are on one of the higher floors. Check-in was easy and they were accommodating when we asked to leave a lot of luggage for the day after check-out.

Room Tip: If you can, ask to be higher up - we were on the fourth floor and had plenty of light and a little view; our friends were on a lower floor and didn't have as much light. At the same time, hopefully you're not spending much time in the hotel if you're visiting Kyoto with so many great things to see!
Stayed: March 2018, travelled with friends
Review collected in partnership with this hotel
Thank ZackGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2018

I stayed for 3 nights in the room with a private garden. The room was really beautiful. I enjoyed the sake tasting the hotel hosted one evening. The breakfast was great and included miso soup, yogurt, toast and jam, and coffee and tea.

Room Tip: The private garden is very peaceful.
  • Stayed: February 2018, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank Tracy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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