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Reviews (24)
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4 - 9 of 24 reviews
Reviewed 5 February 2018

I stayed at the Junei hotel 2 nights and my stay was perfect. I loved the Japanese breakfast and the traditional style of the room. The staff was also very welcoming and helpful. I definitely recommend this hotel for your stay in Kyoto.

Room Tip: Japanese style room.
Stayed: September 2017, travelled solo
Review collected in partnership with this hotel
1  Thank Asian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JUNEI_HOTEL, マネージャー at THE JUNEI HOTEL Kyoto Imperial Palace West, responded to this reviewResponded 6 February 2018

Thank you very much for your recent stay at THE JUNEI HOTEL. Thank you very much for wonderful feedback.

We look forward to welcoming you during your next trip in Kyoto!

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2018

We stayed there after staying at four seasons, and we really felt realy hospitality of Kyoto.
Staffs were very friendly and they informed us where to go to enjoy winter season in Kyoto, and we were able to enjoy Gold temple not too far from hotel and winter cherry blossom close to the hotel thanks to the staffs, etc. Room was very spacious and it was too cozy, so that we ended up staying until noon in day 2..
JUNEI hotel is very small having only 8 rooms but we really enjoyed staying there having cozy room and amenities where we really felt real hospitality in Japan.
Thank you to the staff for helping us for making a reservation for the restaurants as well.

Room Tip: Be selective which room to stay
  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JUNEI_HOTEL, マネージャー at THE JUNEI HOTEL Kyoto Imperial Palace West, responded to this reviewResponded 5 February 2018

Dear Sincere Guests,

Thank you for choosing THE JUNEI HOTEL Kyoto Imperial Palace West for your recent stay in Kyoto.

We are all very happy to hear that you enjoyed staying with us and had great time during winter season. Thank you very much for great feedback and your compliment about our staffs.
We really hope to see you again during your future visit in Kyoto and until then we are wishing you very safe travels wherever they may lead you.

Yours Sincerely,

Manager at THE JUNEI HOTEL Kyoto Imperial Palace West

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Reviewed 26 January 2018

Great experience overall, excellent service, perfect location, superb room, all equipment needed with some surprising details (free telephone / map) and some good deals - no negative aspects, just a good time !

Room Tip: All are great I believe !
  • Stayed: January 2018, travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank Piiierre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JUNEI_HOTEL, 支配人 at THE JUNEI HOTEL Kyoto Imperial Palace West, responded to this reviewResponded 28 January 2018

Cher Monsieur,

Thank you very much for choosing THE JUNEI HOTEL Kyoto Imperial Palace West during your recent stay in Kyoto and we really appreciate your great feedback. We hope you have spent memorable and wonderful stay with us. We are looking forward to seeing you again for your future visit in Kyoto and we wish you have a safe travel back home.

Merci beaucoup de nous avoir accordé de votre temps!!

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Reviewed 24 October 2017 via mobile

We were at this hotel for 2 days during our time in Kyoto. It's a very small boutique hotel, but the rooms were very spacious. The bath water is said to have some special healing power which we thought was cool. The concierge people were very friendly and helpful. We needed help booking a sukiyaki restaurant and someone assisted us with the booking. We didn't catch his name but I believe he is quite new there and he's from Hong Kong. I'd like to let the management know that he did a great job! :)

Stayed: October 2017, travelled with friends
1  Thank Stephanie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JUNEI_HOTEL, 支配人 at THE JUNEI HOTEL Kyoto Imperial Palace West, responded to this reviewResponded 29 October 2017

Dear Ms.
Thank you very much for your wonderful review.

We are all very happy to hear that you enjoyed staying with us and also felt the real Japanese hospitality of Kyoto. Thank you very much for your compliment about our staff, who is originally from Hong Kong, and studied hotel and tourist industry at the university and graduate school in Japan with a strong hope to deliver the real Japanese hospitality.

We really hope to see you again during your future visit in Kyoto and until then we are wishing you very safe travels whereever they may lead you.

Yours Sincerely,
Manager at THE JUNEI HOTEL Kyoto Imperial Palace West

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Reviewed 1 October 2017

We are looking for traditional modern style hotel in Kyoto. Room is very luxurious, and my room, called Take retained a sense of tradition and charm, although many hotels these days in Japan can over renovate and look all the same. JUNEI HOTEL is not that place. We liked the huge bath tub also.
Staffs were friendly well trained to stay attentive to the needs of the guests including making a reservation for the restaurants, taxi and outside activities (We joined tea ceremony close to Gold temple which was memorable experience).
This is not five star hotel, but reasonable for family like us.
We had a wonderful stay and felt very comfortable. Very Heartwarming hotel.

Room Tip: Room called take was nice one (We did not see the rest)
  • Stayed: September 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Chris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JUNEI_HOTEL, 支配人 at THE JUNEI HOTEL Kyoto Imperial Palace West, responded to this reviewResponded 4 October 2017

Dear Guests,

Thank you for taking time to review our property, THE JUNEI HOTEL Kyoto Imperial Palace West. We truly appreciate your genuine compliments.

I will definitely share your review with the rest of the team and we look forward to welcoming you back in another season in the near future!

Sincerely,

Guest Manager

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