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White Horse Lake Jianguo Hotel
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Reviews (37)
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15 - 20 of 37 reviews
Reviewed 22 May 2016

We stayed for 1 night as part of our Nexus tour. The room was nice, clean and modern but the layout wasn't very good and it was a bit difficult to open 2 suitcases without feeling cramped. The bed was very comfortable.The bathroom was huge with all toiletries. Breakfast was good with lots of choices.
The architecture of the hotel is incredible; we arrived at night and it looked very impressive with Neon lights everywhere.

  • Stayed: May 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Irmi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JianguoHotel, 经理 at White Horse Lake Jianguo Hotel, responded to this reviewResponded 10 February 2017

Dear guest: Thank you for choosing Hangzhou White Horse Lake Jianguo hotel! Baimahu Jianguo Hotel is committed to providing good service and accommodation for guests to experience, we are willing to accept guests suggestions and opinions. Thank you for your generous praise, we will with a higher standard, look forward to your visit every time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2015

Hotel is part of a group of amazing buildings. It has a beautiful lobby, and the rooms are nice, beds comfortable, and both a bath and a shower. The breakfast was lovely with plenty to choose from. We were only here one night as part of a Nexus China Tour and unfortunately didn't have time to explore the surrounding area.

  • Stayed: August 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Denise W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JianguoHotel, 经理 at White Horse Lake Jianguo Hotel, responded to this reviewResponded 16 March 2017

Dear guests, thank you for choosing to stay in Hangzhou White Horse Lake Jianguo hotel. Thank you very much for your hotel made very pertinent comments and suggestions, pointing out that we have some shortcomings in the service work. Baima Lake Jianguo Hotel is committed to creating a convenient and comfortable business accommodation environment for the majority of guests, and is willing to accept the suggestions and opinions of each guest. Thank you once again, looking forward to your visit every time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2015

I've stayed in several hotels in China and they have all been excellent. Normally when I travel, I feel cautious and always take a star away from hotels that I read about. However, All the hotels that I've stayed at in China have been great. Makes me want to take all the hotel reviews in Brazil and knock them back a notch. I stayed at, what are considered top notch hotels in Brazil and none of them close to a hotel like this one.

  • Stayed: April 2015, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Sam T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JianguoHotel, 经理 at White Horse Lake Jianguo Hotel, responded to this reviewResponded 16 March 2017

Dear guests, thank you for choosing to stay in Hangzhou White Horse Lake Jianguo hotel. Thank you very much for your hotel made very pertinent comments and suggestions, pointing out that we have some shortcomings in the service work. Baima Lake Jianguo Hotel is committed to creating a convenient and comfortable business accommodation environment for the majority of guests, and is willing to accept the suggestions and opinions of each guest. Thank you once again, looking forward to your visit every time!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2015

Lovely hotel, ample room size - everything very comfortable and clean. Great choice for breakfast = would highly recommend.
Not sure how handy to anything but we went out for a walk at night and felt safe.

  • Stayed: September 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Joan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JianguoHotel, 经理 at White Horse Lake Jianguo Hotel, responded to this reviewResponded 10 February 2017

Dear guest, thank you for choosing Hangzhou White Horse Lake Jianguo hotel. Baimahu Jianguo Hotel is committed to providing good service and accommodation for guests to experience, we are willing to accept guests suggestions and opinions. Thank you for your generous praise, we will with a higher standard, look forward to your visit every time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 December 2014

In December 2014 it was my second visit to Hangzhou and I stayed in the same hotel, as absolutely convenient for my business meetings, the company I was visiting having offices in the same business complex.
First time I had a room in the second building, so the only inconvenience was when going down for breakfast you had to get out and then again inside the main hotel building.
But the enormous variety of choices for breakfast is worth the trip! You have everything, from Chinese vegetables to Belgian waffles, fresh noodles to French confiture, so, taking the time to have a great breakfast made my days there!
The only thing not really great was coffee, but then this is a serious Chinese issue, everywhere you go,they don't know how to brew coffee! So, can't ask too much in a country which has no tradition of drinking coffee!

Room Tip: The single rooms in the additional building are still having huge bed and the same comfort!
  • Stayed: December 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank CarmenOkabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JianguoHotel, 经理 at White Horse Lake Jianguo Hotel, responded to this reviewResponded 16 March 2017

Dear guests, thank you for choosing to stay in Hangzhou White Horse Lake Jianguo hotel. Thank you very much for your hotel made very pertinent comments and suggestions, pointing out that we have some shortcomings in the service work. Baima Lake Jianguo Hotel is committed to creating a convenient and comfortable business accommodation environment for the majority of guests, and is willing to accept the suggestions and opinions of each guest. Thank you once again, looking forward to your visit every time!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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