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Reviews (299)
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All reviewsdolce vitasmall museumgovernment guest housefree mini barbutler teamchef antonioiconic buildingthe evening cocktail hourate at the italianbeautiful marble bathroomscrumptious breakfastsmall bitesconcierge was extremely helpfulbowl of fruitchinese restaurantone bedroom suiteregular room
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Reviewed 5 April 2018 via mobile

The Sofitel Grand is an amazing heritage hotel that has been recently renovated. The service was excellent and location was right in the heart of the Xian city wall and we were able to walk to all the sites. Our room was excellent and they even left us a great treat for our anniversary. The breakfast was also they good with a great selection to order from. I would definitely stay here again.

Stayed: March 2018, travelled as a couple
Thank Harvinder R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelXian, Guest Experience Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this reviewResponded 7 April 2018

Dear Harvinder R,

Thank you for making Sofitel Legend Peoples Grand Hotel Xi'an part of your anniversary memory and thank you for providing us with the gift of feedback.

Everyday, we are putting a lot of efforts in striving for excellent guest experience, and your satisfaction and recognition motivate us greatly to do it even better. Thank you.

We look forward to welcoming you again in the near future.

Yours sincerely,
Ivy Wang
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

We are a group of 8 persons and spent 4 nights at the Sofitel Legend Peoples Grand Hotel Xian. The hotel is an absolutely beautiful historical building.

The Concierge was extremely helpful, special thanks to Felix Gao who did a wonderful job of looking after us throughout our entire stay.

The room was luxurious with beautiful marble bathroom and had a complimentary mini bar. We enjoyed the happy hour each evening that included yummy small bites and drinks. The restaurant was lovely with a scrumptious breakfast buffet. We also ate at the Chinese restaurant and the Italian restaurant, the food was very good, service was very attentive.

Fantastic location, we would not hesitate to return to this hotel in the future !

  • Stayed: March 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank mleung1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelXian, Guest Experience Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this reviewResponded 7 April 2018

Dear mleung1234,

Thank you for staying at Sofitel Legend Peoples Grand Hotel Xian and taking the time to share your experience with us.

It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition motivates us greatly to do it even better. I've shared your comments with all the team, and in particular with Felix. Thank you.

Our efforts in striving for excellent guest experience will never stop, and we look forward to welcoming you again in the near future.

Yours sincerely,
Ivy Wang
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018 via mobile

I would recommend the Peoples Grand Hotel to anyone travelling to Xian for the first time (or any time for that matter). This is a beautiful hotel with amazing rooms.

The service was top class and check-in even came with a complimentary glass of champagne.

For visitors to China, the hotel has amazing history and includes a small museum as well.

Stayed: March 2018, travelled as a couple
Thank Callum B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelXian, Guest Experience Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this reviewResponded 29 March 2018

Dear Callum B,

Thank you for staying at Sofitel Legend Peoples Grand Hotel Xian and taking the time to share your experience with us.

It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition, especially on hotel service, motivates us greatly to do it even better, thank you.

We look forward to welcoming you again in the near future.

Yours sincerely,
Ivy Wang
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2018

An amazing staff (in particular, Inner Sun and Farsave Fang were exceptional!!) who we will never forget. They made our stay special, unique, luxurious and memorable. The room was spacious and oozed sophisticated French Colonial decor with a retro/modern touch that was gorgeous. The location of the hotel is perfect - you can walk to a million places and the adjoining properties have a variety of restaurants. We're already planning our return trip - it was a world class property that met every possible need.

  • Stayed: February 2018, travelled as a couple
    • Cleanliness
    • Service
Thank NonaKim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelXian, Guest Experience Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this reviewResponded 5 March 2018

Dear NonaKim,

Thank you for staying at Sofitel Legend Peoples Grand Hotel Xian and taking the time to share your experience with us.

It gives us great pleasure to know that you've enjoyed your recent stay with us. I've shared your kind comments with the whole team, and in particular with Inner and Farsave. We all feel very motivated. Thank you.

Our efforts in striving for excellent guest experience will never stop, and we look forward to welcoming you again in the near future.

Yours sincerely,
Ivy Wang
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2018

Xi'an was a bit disappointing as it is another megalopolis but the Sofitel Legend People's Grand saved the trip. It is a beautiful hotel in a quiet gated area close to the major attraction in Xi'an. The room was beautiful. I was travelling with my son (10) and daughter (16) and we were upgraded to a larger room to fit a roll away bed. The bathroom is fabulous (the room had a separate powder room as well)--lots of marble and mirrors. The hotel and room decor were elegantly understated. With so much glitz in hotels in China it was refreshing to stay in a hotel that was relatively small and had some history to it. The Hotel was built in 1953 as a "western" style hotel for visitors from outside China to stay in. As there don't seem to be many historical hotels (or anything) left in China this hotel is truly a gem.

Also, the breakfast as well as the complimentary happy hour were much appreciated. The breakfast is served in the beautiful dining room and the happy hour in the bar area. The pool and gym were also lovely.

The staff was very helpful and most spoke English. Inner checked us in and escorted us to our room. She was very professional and helpful.

I would HIGHlY recommend this hotel. We spent one night at the sister Softel Xi'an across the courtyard and were VERY disappointed in it. The extra expense was well worth the stay at Sofitel Legend

Stayed: February 2018
Thank JNKelley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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